"Brilliant service"

As usual great properties and excellent quick and helpful service

"Excellent communication"

Excellent communication, very helpful

"Good scheme and staff always helpful"

Good scheme and staff always helpful

"Very helpful"

Very helpful, patient and professional service

"Very helpful and have a good selection…"

Very helpful and have a good selection of holiday houses 🏠

"Good staff engagement, poor IT fulfillment"

After many attempts at an exchange, we were finally successful. The automated system of requesting failed, but was eventually rectified with an email request to EHH staff regarding our interest. After the staff were engaged, it ran smoothly and quickly to a positive conclusion.

"Efficient booking"

Efficient booking. Good service.

"Helpful and efficient"

Always at the end of the phone to help. Emails answered promptly. I've exchanged several times now, and nearly all were in lovely properties.

"Very helpful staff"

Very helpful staff, found a nice cottage for us and our dog in Shropshire.

"We've had some great swopping…"

We've had some great swopping experiences with EHH, as both guests and hosts. Staff have been unfailingly helpful and responsive. My reservation is that I think the booking fee has got rather high. And that it's hard to pinpoint holiday homes in places where we want to stay without a map, although I understand the revamped website will include maps.