"Great Service"

Great Service

"Never received product after six weeks, no refund either!"

Never received product after six weeks. Contacted company twice via their website - no response. Facebook messaged - they responded and said would refund, but no refund ever came. Product never came. Had to file chargeback with my credit card company. That is still pending. I would discourage anyone from doing business with this company. They are unresponsive and do not deliver- but they do take your money!

"Product never showed up after over a…"

Product never showed up after over a month of waiting. Got an email saying product shipped but tracking number returned no data. Had to email support twice to get a refund.

"Awesome products at wonderful prices"

Awesome products at wonderful prices. Fast friendly service.

"I am very pleased with the delivery and…"

I am very pleased with the delivery and product quality. My dog is also very pleased with his gifts:)

"I really like the print pad"

I really like the print pad. It is a present for my mother. She hasn't used it yet.

"Disappointing experience"

Disappointing experience. Ordered from them based on their marketing as a family business with unique pet items. Ordered on March 2nd. US orders are supposed to be shipped from their US warehouse. No. My item is still in China. Sent three emails and received no reply.

"I was pleasantly surprised by how…"

I was pleasantly surprised by how quickly the item arrived and how well it met my expectations. It appears to be of high quality and works well.

"Great, but logistics need to be improved."

Actually, I do not write reviews often, but i would like to share this experience! 

So, I ordered a set of collars for my puppies, but they never showed up. So, I have contacted Ollypet directly. They have apologized and offered to reship the order. 

In four days, I got my order and cute little charms as a gift for my pups. The service is good. Maybe they need to improve their logistic methods, but the overall experience was great! super friendly!

"I ordered products 25 January 2022"

I ordered products 25 January 2022. Sent email asking when would it be dispatched 2 February 2022. Have still not received items or an email saying items have been dispatched????