"Wonderful jewellery & wonderful people"

On trying to leave a second Google review for Roxanne First I realised that wasn’t possible, so I'm sharing the love here too as I want to shout about them as much as possible.
I had my second visit to the shop, & it was an absolute joy. Both Victoria & her colleague (I'm so sorry I didn't catch her name) were so helpful. We looked at different styles of necklaces together, they helped me try them on, & gave me their (much appreciated) thoughts on which ones suited me best so we could narrow the choices down. In the end it was a choice between two, & although I absolutely loved both, I went for the one that had, quite frankly, stolen my heart a little bit the moment I tried it on. I never felt pressured or rushed, we chatted through each piece, & the experience felt like shopping with a couple of friends who were also super knowledgeable about all the products. Roxanne First makes the most stunning, unique, excellent quality jewellery pieces, & the amazing staff are the lovely cherry on top of the joy of buying this beautiful jewellery. Can't recommend highly enough! (Also, my friend who was there with me & not so interested in jewellery was very appreciative of the comfy sofa to chill out on while I was busy with all the sparkles!)

"Repair "

I recently took my necklace from Roxanne First to be repaired and I had a wonderful experience. The necklace that I had repaired is one that I have worn nearly every day for the last 5 years so it had taken a lot of ware and tear. The team at Roxanne First were very helpful and responsive when I reached out them to arrange my repair, and the process was very easy. The repair was performed to a high standard and the necklace looks good as new again.
I would highly recommend this brand, and I am very happy to have my loved necklace back.

"A sprinkling of gems"

I received my Sprinkle ring this week and it was well worth the wait.

Beautifully crafted with a scattering of embedded sapphires, I will be keeping this for special occasions only!!

"Amazing quality and design "

My husband got me a gold necklace after I gave birth to my son and it’s my most treasured piece of jewellery ❤️ I love it and the quality is amazing

"Do not buy from this brand "

I bought two Roxanne First huggies, both fell out and disappeared within a couple months of wear. I haven't experienced this with any other jewellery brand. Considering the price point, this is completely unacceptable. I got in touch with the customer service and they basically gaslit me saying their team had never experienced the same issue and it wasn't possible for this to have happened. They also suggested I should have been the one to check whether a clasp was loose and reported it to them before it was possible for it to have fallen out. They didn't offer any solutions and implied that I was lying. Considering the price of their jewellery their customer service does not align.

"One stud apparently"

I have been buying my wife RF jewellery for sometime now. For Xmas I bought her the red lips necklace. I wanted to purchase the studs to match the necklace. They did not have these in stock so I put my name down to be emailed when they were in stock. I purchased them when notified. There were problems with the delivery but RF were reasonable about this. When my wife opened the gift on Xmas there was only one stud in the box. I was embarrassed and annoyed and emailed complaining. I was told they are sold individually. Who does this? . When I went back to the online description it is clear but I still feel that I have been fooled into buying one stud. Would you check cuff links to make sure you were buying two? Perhaps you should if RF sell them. This is damaging for their brand in my view and I will not be shopping there again.

"Genius"

The most beautiful jewellery, for every occasion. Excellent quality, realistic price point, stunning designs. It’s all just so cool- the collections, the website , the store !!

"The London jeweller for cool necklaces"

I’ve been to Roxanne First’s shop many times and it’s always such a pleasure to visit. The staff are incredible at looking after you and very warm and welcoming. Not to mention her collections are always on point and original, I find it really hard to resist the earrings especially. She really is the jeweller to go to in London. You’d be mad to miss it!

"My favourite jewellery 💎 "

I’ve been buying from Roxanne First for years now and have always been so happy with all my purchases. The pieces are so chic, fun and well-made and also complementary of one another - I love that I’m building a collection over time and can switch things in and out based on my mood or outfit! I’d highly recommend and can’t wait to see new collections are they’re released! ♥️

"The best for those special occasions...!"

Stunning pieces that are so unique and beautifully made. My wife is obsessed and Roxanne First is my go-to for those special occasions! The team is so helpful and amazing too, and make the purchasing experience a joy.