"We purchased though Nick Humphries and…"

We purchased though Nick Humphries and our main contact,Julie Moore, was absolutely outstanding. I have never known an estate agent chase solicitors like she did while also being friendly,approachable and totally professional. Can't recommend enough. Thank you Julie.

"Buying property - smooth process"

The overall process for the buying of my new home and selling my current one both with NH was very smooth.

Any issues or concerns were dealt with promptly and the team were excellent in keeping up to date on progress throughout.

Certainly recommend NH

"Excellent communication from Louise and the team"

Excellent communication from Louise, Ben and the rest of the team. Louise has managed our property for the last 15 months and has always been incredibly helpful. Everything is actioned with efficiency and care, which is reassuring. Whenever a repair is needed the contractors who work with Nick Humphreys are of a high quality and charge a reasonable fee for the work that is needed. I know our property is in very good hands.

"Henry was very helpful with my queries"

Henry was very helpful with my queries. He answered them with details and straight away.

Thank you for your help Henry. Appreciate it 👍

"Outstanding customer service!"

After several years with a frankly poor letting agent we have been delighted with the superior levels of service provided by Nicholas Humphreys. Put simply, they are efficient, quick and above all professional. We have been lucky enough to have been supported by Louise and Ben and their attention to our customer needs have been outstanding. Whether it has been to advise , negotiate or process applications - the response is instant and far beyond the norm for the sector. The team at NH deserve every accolade!

"Efficient"

Efficient. Quick. Succinct. My transaction was elongated and a little complex. The NH team quaterbacked the whole process, reassured when necessary cajoled when appropriate and got it done. The rest of the industry should take lessons.

"Communication was excellent"

Communication was excellent, the staff didn’t give up when they couldn’t contact me by phone they kept trying by email as well. Leanne was very proactive.
I was kept me informed of all viewings and feedback from those viewings. She also negotiated with the outgoing tenant regarding a partial refund from the tenants deposit to cover cleaning and gardening costs.
New tenants were found very quickly. I felt very well looked after as a landlord.

"Letting made simple"

It’s so simple to let a house using the team at Nick Humphreys. An easy process from start to finish and the biggest contribution I made was dropping the tenants keys into the office.

Thank you
Di

"I'm pleased to highly recommend NH…"

I'm pleased to highly recommend NH Loughborough for their excellent assistance to rent my very first house in UK. Special thanks to Louise for her efficient guidance to complete the renting process and perfect communication throughout the whole process.
As a newbie in the country, I knew nothing about renting a house and dealing with all the process. Louise and the NH Loughborough team made it so easy and hassle-free for me, they've been extremely helpful. They've been so understanding whilst I was trying to tackle with the matters without any previous records in UK.
As everything was completed and I went for collecting keys, a welcome box was presented which was so kind of them and a warm surprise for me. Everything about utilities and city council was handled by NH and the house was ready to live in from the very first day of move in. Whole process was handled smooth and in a professional manner.
Thank you very much to each member of NH Loughborough and I'm looking forward for continuity our relation for renewal.

"Good experience!"

This refers to the Burton-on Trent branch:
Very happy client!
We had dealt with NH before (for rentals), and this was the second time that we had sold a property through them.
We dealt with Dave for the valuation, and he was excellent - professional, helpful and very friendly.
Unfortunately, the market was very poor at the time (mid-2023) and there were various hold-ups (not their fault), which led to delays.
BUT Victoria and Dave worked hard to get it "across the line", last week.
Many thanks to them, as well as Simon and Annie!
10/10