"Don't make the same mistakes"

Don't make the same mistakes! Beware...very expensive for small businesses! They offer lots of support to onboard you. They boast about the Free Trial Period but it doesn't tell you anything about the long run. They LOCK you into a 1 year contract and regardless of whether you experience REAL growth directly attributed to Salesfire or you are unhappy with the performance...they do not bend. We found that their analytics do not truly represent growth solely attributed to Salesfire. Our company has not experienced near the growth that was promoted. We are a small business and the burden of $1500 per quarter (for 2 of the 4 products) has become cumbersome and the response from Head of their Finance Department was that I was fully informed and now I am legally bound. They are more concerned about getting their money than customer satisfaction. Salesfire may be great for large companies but for small ones you may find it way too expensive.

Do more homework than I did...there may be better products for much less money for your small business.

"Rapid Customer Service Response from Harriet"

We had a problem with our search bar not displaying all items correctly. Harriet dealt with this in record time and got it working again as we wanted. Great service from the team. Thank you!

"I've dealt with Salesfire for a year…"

I've dealt with Salesfire for a year now and wouldn't hesitate to recommend them. They are knowledgeable and really help you convert more business online. They get the customer journey.

"Great product and great people"

Great product and great people. Our Account manager Katie Woodward is superb and a pleasure to work with!

Thanks Salesfire

"A seriously formidable tech vendor"

I've been working with Salesfire for over a year now, and from the get-go they've been one of the easiest companies to work with.
Onboarding was incredibly simple. The testing, training, setup and maintenance of the widgets in our account also extremely user friendly. The most important thing though is that we've seen really strong results from the partnership in terms of improving both conversion rate and AOV.
Salesfire have certainly proven themselves a formidable tech vendor, and I wouldn't hesitate to recommend them to companies big or small who are looking for a hands-on, personable approach to improving KPI's on site.

"I am incredibly impressed by the…"

I am incredibly impressed by the professionalism and dedication offered by Salesfire.

Our first point of contact was Kev, who guided us through the sales process with an approach that was genuinely refreshing. Instead of the typical high-pressure techniques, Kev took a measured, patient approach, taking the time to understand our company and how we could maximise sales opportunities using their platform. He was not pushy and offered us a trial, allowing us to see the value Salesfire could provide before fully committing. This level of customer consideration is not commonplace and speaks volumes about their commitment to client satisfaction.

Post-sales, our experience has continued to be nothing short of exceptional. Our account manager, Ashleigh, has been a pleasure to work with. She maintains a vigilant eye on our account, ensuring we are getting the most out of the platform. Her expert suggestions have contributed significantly to improving our performance, which is testament to her expertise and knowledge.

As for the platform itself, it's user-friendly with a neat interface that is easy to understand and navigate. What impressed us most is that it's continually being refined and improved, which is a clear indication of their dedication to stay at the forefront of their industry.

Our relationship with Salesfire has been excellent. Their customer-centric approach is something we wish we encountered more often with other suppliers. To anyone looking to increase their conversion rate and maximise sales opportunities, we would not hesitate to recommend Salesfire. It's a partnership you'll not regret.

"Had an amazing experience working with…"

Had an amazing experience working with Salesfire throughout my time at Fusion Living. Always a friendly and helpful person at the end of the phone or a quick email response away.

I have been working closely with Harriet for Salesfire overlays and it has been a true pleasure working with her! So friendly and helpful and very quick to respond to any queries.

We find the monthly reports so helpful and I find this particularly useful for my marketing role at Fusion Living. Whenever we have any queries about this, they are always willing to explain it to us in more depth.

Thank you for everything!

"Change isn't always bad!"

We've recently changed Client Success Managers but as with pretty much everything Salesfire do, it's been seamless and Katie is already a pleasure to deal with!

"Katie at Salesfire has been a absolute…"

Katie at Salesfire has been a absolute god send since I started my role. Guiding me through the possible options and answering my many questions quickly and with simple steps so I knew exactly what to do.

We have already seen a increase in revenue via the search, email and product recommendations.

"Thoroughly engaged staff who take a…"

Thoroughly engaged staff who take a genuine interest in our business and campaigns. Well played Salesfire.