Bluebnc - Blue Brokerage & Charter

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46 reviews
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Bluebnc - Blue Brokerage & Charter

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Björn Sefast Torstensen

5.00/5.00

"Smooth sailing!"

We booked a yacht on Mallorca through bluebnc and everything was truly top notch. Seamless transaction and a service-minded attitude. In short, a five star experience.

02/06/2019

Sandra Dinges

5.00/5.00

"We booked a 3 hours Day charter in…"

We booked a 3 hours Day charter in Dubai for the 3rd of January and it was a great trip! Nice staff and very friendly, boat in excellent condition, nice cruise from Dubai marina to Burj al arab and back. Also the communication very fast and efficient. We would definitely book again with Bluebnc!

14/01/2019

Ulrika von Eiberg

5.00/5.00

"For all boat lovers!"

Great service in a nice boat destination, Mallorca! Would definitely recommend for all boat lovers :)

09/01/2019

Krisztina Mayer

5.00/5.00

"Great Experience!"

We booked a boat last summer and it everything was great. The booking process was easy and fast! Next year definitely again!

09/01/2019

Fred Andersson

5.00/5.00

"We booked a yacht with Bluebnc last…"

We booked a yacht with Bluebnc last summer and it was great.

09/01/2019

Torben Kleinhaut

1.00/5.00

"Avoid this company"

We booked a BLUEBNC Yacht via Click&Boat -- but James is offering his boats (Hooliganka and Time Flies) also directly via his own website BlueBNC. Company name: Blue Boats and Charter S.L.

We rented Hooliganka in October and found the boat to be dirty and broken (broken caps, overflowing/stinky toilets, missing cups&plates, unwashed bedclothes, etc).

James also rented out the boat on our pickup day to another crew, which meant that we could only get it in the evening. Once we were on the boat, we discovered all the missing pieces and got told that we have to wait for another day for those things to arrive (they simply took everything from Time Flies -- their second boat -- when it come to the harbor on the next day). In the end, we almost lost two full days because of this delayed start.

Just before leaving the harbor, James realized that he hadn't asked for any deposit and demanded a credit card. After saying that we had already done all the paperwork, he started screaming "get off the boat or give me a card". He claimed that this would only be reserve -- we later found out that he turned the reserve into an actual charge while we are out with the boat.

One of his assistants said that we won't get us cups, etc. After our complaining, he also said "OK get off the boat if you don't like it". Really not a great start for our vacation.

The only helpful guy for us was Cameron. He really knows the island and what to do/ avoid. He also managed to fix a number of things after we asked him.

The handover was fairly quick and Cameron helped us to get off the boat via the dingi (since the harbor was completely packed). They were no complaints about damages or anything else. James promised to refund our card ("will take a few days, etc") but nothing happened. The card company confirmed that BLUEBNC never refunded the money. Ultimately, we initiated a chargeback with our bank and finally received back the deposit that way. Extremely nerve wreaking to see that much money (1500 Euro) in limbo for a few weeks.

All in all, we will book our next trip with a bigger and more legit charter company (Alboran, Sunsail or something like that). We don't want to waste another vacation.

23/10/2018
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