Arapahoe Credit Union

Financial Operations and Advisory
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48 reviews
Overall Rating
Customer Reviews about

Arapahoe Credit Union

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Robert

5.00/5.00

"Great experience"

Great experience. Quick, transparent and thorough. Ana was fantastic!

13/08/2019

Kamaria M

4.00/5.00

"Great Product and Customer Service"

Great Product and Customer Service.

One of my favorite things about Arapahoe Credit Union is the customer service they provide in person and via phone. They answer all of my questions and are prompt in responding when I reach out with issues. Their banking products compete with every bank and credit union that I've ever worked with.

The only draw back i've come across is that the online banking doesn't show pending transactions but they have a solution to that by using the CardNav app that can assist with that. I am looking forward to an update that fixes that quirk so they can be stellar!

17/07/2019

A Long Time happy member

5.00/5.00

"This Credit Union is Awesome !"

Usability, convenience, helpfulness of staff, online resources and the communication options that are given to set up are all fantastic. If all financial companies worked like ACU then we would all be excited to use them.

10/07/2019

Conor

5.00/5.00

"Great experience!"

I was back home recently and I went to go pay my credit card bill at the Arapahoe Credit Union, as I'm a part of the shared branching program. The staff couldn't have been more helpful and answered all my questions. As a non-member, they went above and beyond to help me. I would highly recommend Arapahoe Credit Union if you live in Colorado

14/06/2019

BC

5.00/5.00

"Excellent service all around!"

Excellent service all around!

01/05/2019

Anne Campbell

5.00/5.00

"Best customer service and security!!"

Best customer service and security!!

24/04/2019

Shayne Roberts

4.00/5.00

"I recently applied for a loan and Scott…"

I recently applied for a loan and Scott McKerley handle it. He was very helpful and the process was very smooth and simple. I have banked with ACU for a number of years and service has always been great.

15/03/2019

James Mendez

5.00/5.00

"When I applied for my loan Thais Hill…"

When I applied for my loan Thais Hill was very informative and quick to get any of my questions answered. She kept in touch with me before and after the loan was given to me. I was very happy with my dealings with Arapahoe C. U. Thanks for all you do for me. I've been a member there for over thirty eight years.

Thanks again,

Jim Mendez

09/03/2019

jean

5.00/5.00

"Customer service thorough and accurate"

Customer service thorough and accurate.

30/01/2019

juliane stratton

5.00/5.00

"nothing but positive experiences"

I have been a member of this bank since childhood and have had nothing but positive experiences. Securing a car loan was a very transparent and efficient experience and as I travel a lot the vast network of partner branches makes it very easy for me to bank from anywhere. I have found myself wishing I could deposit checks by photo and I have run into times where I was unable to cash a check that had been signed over to me from another party - and while this is inconvenient, it is understandable and ACU should ultimately be commended on their thoroughness. Your money is in good hands and every step of their process demonstrates that.

30/01/2019
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