"great product and delivery was earlier…"

great product and delivery was earlier than expected

"have already sent in a review??"

have already sent in a review??

"Excellent"

Excellent - new mattress arrived in 4 weeks (instead of 6). Delivery drivers were great and item well packaged. Very happy with the service.

"Great service"

Great service, on time delivery

"The mattess is lovely, communication very poor"

The mattess is lovely, but the communication from your allocated delivery firm is very poor. If we had not phoned and arranged a date, it would have been delivered on a day we weren't in. It got cancelled on the day of the arranged delivery and I had taken time of work for the delivery.Once again if we had not rung and arranged a date,as we heard nothing back, it would of been redelivered on a day we were not home. Please take into consideration people need to take time off work, do not just turn up presuming they are in wasting delivery persons time and then charging for it to go back and be redelivered.
Second time lucky and delivery was on time and two very nice delivery gentleman.

"Great mattress but took longer to…"

Great mattress but took longer to arrive then thought

"Mattress arrived within timescale…"

Mattress arrived within timescale stated. Such a comfortable amazing mattress! So pleased with it.

"User friendly website"

Really easy to use the website eg find and order order the mattress and pay for it.
The mattress was delivered quickly, email updates from JCB about the status and the courier was excellent.

"Nice driver,plus on time"

Nice driver,plus on time

"Great communication with delivery"

Great communication with delivery