"Excellent company"

Great experience with Fireside By Drsign from start to finish. Very helpful when we visited their showroom and helped us choose the right fire for our room and then came out to survey before providing the written quotation. They even came out again and provided advice when we were thinking of changing the position. The installation guys were really friendly and professional. Highly recommended.

"Great service from a great company"

From the first visit to the showroom the staff were so helpful, especially Jonny who talked me through all the different packages and helped me decide which package was best suited to my needs. The installers Ant and Danny arrived on time and answered all my questions, as I did go on a bit!! They were very helpful and explained everything to me. They got on with the installation, even getting on the roof in the pouring rain to put the liner in. They respected my property keeping the dust to a minimum, well as much as they could. They cleaned up after themselves and Ant explained how to use the log burner in great detail as I didn’t have a clue. On a phone call to them the following day Jonny also gave me tips on how to get the best out of the burner and said if I was unsure when I finally get round to using it (when winter arrives!) to phone the showroom and someone would come out and show me. All in all I can’t fault them at all, lovely service from start to finish and I would highly recommend them if you are thinking of getting a log burner.

"Bought a log burner from Fireside by…"

Bought a log burner from Fireside by design the people were so helpful and talked us through it.Today Dave and Paul came to install it and we couldn’t be more thrilled, they managed to to save our original marble fire surround and nothing was too much trouble. The room was left exceptionally clean and really couldn’t praise them enough. Definitely would recommend this company.

"Amazing service 10/10"

Choosing our new log burner was made super easy with the help from all the team at fireside by design. On our first visit to the showroom the reception team especially Gill were extremely helpful and provided lots of advice and gave us brochures to take away with us. Gill also arranged a surveyor to call and check measurements and see what we needed . The whole process was done professionally and a date was arranged for our chosen log burner to be fitted. The fire installers arrived on time and were absolutely brilliant. There was no mess, they left everywhere spotless, I can’t remember both of their names, I know one was call Dave. They were extremely courteous and polite and spent time with us to explained how to use our log burner. I couldn’t thank them enough and would definitely recommend Fireside by Design for anyone looking for a new fire.