"Communication is absolutely awful"

Communication is absolutely awful. No support whatsoever. Was really enjoying it with lots of support from one specific area manager until I turned 20 and had to move onto the other jobs. Account was deactivated due to not completing an audit that I was very uncomfortable doing. I let the manager know and got no response. Had a message to say my account was deactivated and no reply after I asked for the account to be re-activated and offered to do the audit for this reason only. I would not recommend as it is a waste of your time, stressful without the support, information on the app is horrendous to navigate, very messy information and managers have zero communication skills whatsoever.

"I've worked for Serve Legal for about 2…"

I've worked for Serve Legal for about 2 years now I reckon, but predominately in the last year. Since changing jobs, they've been amazing in giving me lots of work across the country, I've been all over the place! The managers are amazing and all of the WOA's are brilliant too!

The pay is alright, I'd rather take on loads and receive an hourly rate.. however, money is money innit.

I'd recommend Serve Legal to others.

"Brilliant"

Brilliant! I'm a student and being an auditor with Serve Legal gets me free food shops (with alcohol in!) AND I get paid to do them, I just have to note down some important things and fill in a couple forms at the end. The pay is definitely not equivalent to having a part-time job alongside uni but it adds up as more worth it to me as it's so flexible, takes less time and gets me free food and (and a bit of booze) for the week.

"So far really poor"

So far really poor. Information is very sparse, staff are unhelpful & keep saying refer to your local manager who take days sometimes weeks to respond.
Pay seems less than minimum wage too.

"Best company I’ve worked for without a doubt"

I’ve been working with Serve Legal since I was 19, and I’ve loved every moment of it. While balancing other jobs and studying at both college and university (yes, it’s that flexible), this has been my absolute favourite job out of them all!
The job offers the opportunity to travel to different places—perfect if you’re not a fan of working in the same spot every day. The hours are flexible; you just communicate with your area manager to find the best days and times that work for you, and they always do their best to accommodate your needs. The managers are also all so friendly and treat staff well, don’t be scared to ask them questions!

Support is always available while auditing—just a phone call away if you need assistance. But the best part is the independence; you essentially work under your own supervision, with no micro-managing bosses. The pay is decent, especially if you’re able to complete multiple audits in one go, (the more you complete in one go, the better the pay works out) making it more worthwhile for those commuting (and they do offer local work if commuting isn’t an option).

They make sure your hard work is recognized and appreciated through shout-outs and bonuses, which is something I wish more companies would do. Overall, Serve Legal is a genuinely supportive and rewarding company to work for, I wish every company valued their staff as much as this company does! 100% worth it!

"Great staff"

Great staff, make u feel welcomed, great inclusivity for a small business

"Flexibility while at uni + earn enough for this to be my main job"

Not only have I managed to get a new car TWICE with the money I earned through the 3 years I have worked with SL but I have also always had the flexibility to enjoy life and study AND STILL earn enough for this to be my only job. If you communicate and express what you want to you area manager and listen to their advice, youll never ever have a problem with the audits. I absolutely love that we always get to see auditors that get nominated/awarded for their best work as "auditors of the month/quater/year". No matter what, your hard work will always be noticed.

"Not worth the hassle "

Took a while to get added to the system to do audits, when I got an audit which was for Uber eats it wanted you to order alcohol drink, the cheapest was £2.60 but you can only claim back £2 on that item, you can order other items up to £15 but you then Have to pay tax on this as it’s seen as a benefit in kind, which makes no sense it your ordering things for work that you should be down any money. The pay rate is £5 which isn’t worth the hassle after filling out Paperwork for expenses to be paid back.
Pub audits also not easy to do in 10 mins especially if you don’t want to be seen taking photos and gathering info so need more time, again after travelling and no compensation for wear and risk on your car not worth it.
If you do a audit in a supermarket you think yes you can keep the items and claim the cost back just remember you will also be taxed on top of that as goods are seen as a benefit in kind

"Amazing Company"

Having worked for ServeLegal since I was 18, I have nothing but great things to say about them.
The work is flexible so able to fit it around work and study, Area Managers are really supportive and always a phone call away.

The benefits of the role are great too and plenty of opportunity to progress within the business! The company puts on social events for auditors so we get to meet one and other!

It’s an amazing role and I would encourage anyone to apply

"A really well run company"

A really well run company. Get the important training that is needed before beginning audits. A variety of audits to do and all have incentives to them. Nice side hustle or even can do it full time if you have the time. Managers are really helpful and i throughly enjoy some of the audits. Would recommend