"I paid for 24 hour courier, didn't happen, asked for refund and got no response."

Paid for 24 hour delivery on Dec 29th at a cost of £4.99. It said it would be delivered on or before the 2nd Jan. It was a gift for my friends birthday on the 2nd. It didn't arrive so I asked to cancel the order and bought a quick last minute gift somewhere else. The item arrived on the third. I messaged the company three times over four days before getting an answer. They haven't said sorry and i asked for a refund for they haven't answered. I am currently going through paypal to try and get my money back.

"Does not use delivery method as stated."

Said they used Royal Mail for delivery however they do not. Take ages to reply to emails. Told your item will be delivered the next day. Confirmed by email and phone. Doesn't arrive until 3 days later. Blame it on the courier that you are told gives a 'superior customer experience' I don't think so. I won't be back.

"good quality products at a fair price"

highly recommend

"Perfecto todo"

Estoy muy satisfecha con el pedido.

"great service, fast delivery"

very good product, fast delivery ,would recommend

"Fantastic service"

What a fantastic service with such great communication regarding delivery times. I've never experienced such a professional service particularly at such a busy time of the year. Thank you so much!

"Bad experience"

Poor quality and creased very badly, had to send it back

"I was surprised about the fast delivery to germany. It took only 3 days."

I was surprised about the fast delivery to germany. It took only 3 days.

"unbelievable value"

would normally expect to pay around £90 odd for such quality, £12 was unbelievable. will definitely keep an eye on these cats.

"Fast delivery easy transaction"

Very pleasant to deal with and really happy with product, will defo shop again.