"Same as all the others"

Same as all the others, they have held my money since May 2020. Their customer no-service is just a bunch of lying stall artists. Sorry that I can't give zero stars.

"I placed an order in May 2020 and still…"

I placed an order in May 2020 and still have not received it theyr'e freaking liar's telling me next month next month and want to refund me when my order is worth double then when i purched it.

"THIS IS A SCAM"

THIS IS A SCAM, DO NOT BUY FROM AHB!! I purchased 100 silver eagles back on May 18, 2020, which were expected to arrive by end of May. First week into June, I called and they said it will take another 4-6 weeks. End of July, I called again, and they said it will be ready by end of September. Called again, they said another 3-4 weeks...you get the point. I understand that COVID may have been a setback here, but the entire time that I was waiting for these coins, AHB STILL was offering silver eagles for sale, with an estimated ship date of a few weeks after sale. So if COVID was really a factor here, they would have stopped selling the coins altogether. AHB is in the business to make money off your money by reinvesting it to make a profit. COVID was a perfect opportunity for them to provide seemingly valid reasoning to prolong their orders. Once again, DO NOT BUY FROM AHB!!!

"You won't get your order! Fraud!"

Placed an order back in March for silver. Have not received what I paid for. I finally reached a responder and was told the delay was because of Covid, but would receive my order within three weeks. That was back in September! NOTHING! Quite certain I'm another victim of their fraud scheme. They are clever to put you off and promising your order will come, but ...... Its all a smooth lie. I don't understand why authorities haven't shut them down(?) I gave them one star, but they are No Stars! One star is the only way you can comment! I should've checked with BBB before trusting/shopping with this fake, deceptive, criminal group. I was a sucker and another fool.

"Fraudulent Company - No Refund in 3+ Months After Cancelled Order"

I made a purchase from this company on 5/22/20 (very similar to another reviewer on here) and my debit card was charged. I was told month after month that this item was still on backorder and would ship when they receive it. I called on 9/8/2020 requesting to cancel my order and receive a refund. They cancelled the order and said the refund would be issued without any pushback. I have called this company over 30 times and sent many emails because as of today, 12/21/20, I STILL have not received a refund. I spoke with Sarah the manager last time I actually got through to someone and she said that it has to be an issue with my bank and could not provide any proof that a refund has been issued. I have filed a complaint with the CA Attorney General, the BBB, the Beverly Hills PD, and that is just the beginning. I'm owed nearly $500 which at this point I've wasted more time than the refund is worth but it is a matter of principal at this point and holding their feet to the fire. Absolute scam "company" - I wish I would have researched before ever considering to make a purchase here.

"ORDER AHM201912559 never got a thing"

ORDER AHM201912559 I would like a refund or the coins , this was ordered in April/May 2020 never got anything. They take the money up front and have done this to tons of people. I do not know how the law lets them continue to operate. They should be going to jail

"No $$ refunded on 3 silver American Eagles…"

I had ordered 3 silver American Eagles back on August 6th, 2020, and have never received them. About a month ago I requested that this order be cancelled and send me my money back. I called three times before someone actually cancelled the order. I did receive an email confirmation of this on November 9th, that the order had been cancelled. At this time, I have not received my refund. I have made 3 calls, and multiple emails to them, after the order was cancelled, and no action has been taken, on sending me my refund. I have also informed Better Business Bureau of the situation, and they have had no response from the company. Why does AMH see it that that you can't pay back my $112.74 refund??

*******UPDATE**** I finally received my refund. What changed, was that I inundated them with emails. I kept sending the same email to every email address I could find, stating that they needed to pay me back for an order I placed 5 months ago, and then cancelled about 45 days ago.

"Warning Warning Warning"

Warning Warning Warning. To gold and Silver buyers. Do not buy please do not buy from American Heritage bullion. They are Incompetent Company and they will keep your money and you will not receive anything. Like my family and I did. American heritage bullion will happily take your money and then proceed to give you the run around. They took our money and we receive nothing. So for gold and silver buyers you’ve been worn. Please check their reviews

"I've been waiting 6 MONTHS for my order…"

I've been waiting 6 MONTHS for my order of 1 20 coin roll of 2020 American Silver Eagles. Blaming Covid, keep pushing back delivery date. Offering to refund money because at this point they can return my money and then sell my order for higher price and also earning interest on my money! We have a contract which A.H. is in breach of. This is basically a scam. A one star rating is one star too many. I intend to force them to fulfill this agreement.

"DO NO ORDER FROM AMERICAN HERITAGE BULLION!!! ordered in June still nothing"

I want to be very accurate. DO NOT USE THIS COMPANY! I placed a "test" order for 3 American Silver Eagles, on June 3, 2020. $23.95 each including shipping. It said the order with not be shipped until July 15, 2020. July came and went with no order shipped. they then promised Aug 6 2020, again no shipment. Sept, Oct., and after still not receiving order, I requested a refund on 10-12-2020 from the nice lady at 833-777-8650. She assured me they would refund my money but as of 11/20/2020 No refund! Called today, she said she will request the refund again. I don't expect they will do the refund and I have contacted my Credit Card company to request a refund through them. DO NOT ORDER FROM THIS COMANY.