"Significant health and safety concerns and poor organisation. Really bad experience - avoid! "

Booked for my son’s 10th birthday party and the experience was extremely stressful due to incompetent organisation in the run up to the event followed by major health and safety concerns.

We were told that the company would set everything up at the venue and we should arrive 10min before the start time. The venue was organised by them and apparently used before. We arrived 15 min before the start time together with the guests. The venue was closed and the coordinator that was supposed to take care of everything was very confused asking me details about the venue. She had no idea if anybody would turn up to let us in. We kept walking around the venue with her and making nervous calls. Luckily some of the parents of our guests stayed to look after the children while we were trying to figure things out.

We were in the midst of organising a plan B (potentially doing the zorbing in a local park!) when we were let in. We had to walk a long way to another entrance as we were misadvised by the headoffice which one to use - this is despite specifically asking about access arrangements.

Together with parents of some guests we helped to unpack the coordinator’s car and prepare the zorbs. The party started about 25 minutes late.

Almost immediately, the venue started asking about the booking and announced that we have to leave sharp 1h after we were first let in meaning we would have about half an hour of play. This means I had to spend time on the phone with headquarters and force them to arrange the payment to the venue which they initially refused to do.

The children got a very short briefing how to get into the zorbs and no H&S rules otherwise. Soon we had a child with a minor head injury and another one with neck pain. The coordinator was trying to provide first aid (not knowing how to use the equipment she had) while leaving everybody else with no supervision or play leader. We took over looking over the injured and after a while we realised that the zrobs have not been adjusted for the children’s heights which was really dangerous as some of them ended up upside down with heads sticking up and all weight on their necks. We then started adjusted it ourselves!

The coordinator was a lovely person but clearly out of her depth and left to her own devices by the company.

I think we were very lucky that the injuries were not serious and nobody else got hurt.

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All the best Kaye and thank you Bubble Boy Events! Rugby Team 🏉

"Brilliant Event ! Highly recommend "

Neill was class! Kept a competitive group under control and time keeping was great, we all had a chance to play 3 different game modes.

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Neill hosted us at a weekend event and as busy as it was he managed to still pull out an amazing game for the kids

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Big thanks to Neil for running such a spectacular event on the weekend. We all had a great laugh!

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I enjoyed the event last Sunday! Thank you so much Neill for hosting for me and my people!

"Thankyou so much to Terri for running…"

Thankyou so much to Terri for running such a fun Nerf party for my son's 12th birthday. All the children had a blast and it was great to be able to leave all the organising to someone else. I would definitely recommend.

"Best day ever!"

Neil was great! We all had such a great time. We will be booking again!

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I took part in an archery tag event and really enjoyed it. It was well hosted by Neil.

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I had so much fun at archery tag. Was a great event hosted by Neill.