"Product not what it claims to be"

Product not what it claims to be. NOT sterling silver. Company manipulate by marketing to many different causes such as cancer....They should be embarrassed and ashamed.

"Refusing to replace faulty jewellery, poor customer service"

I bought 3 pairs of earrings in December. In February, I emailed them to let them know that a stone has fallen out of one of the earrings and if they could please replace the 1 earring. They responded saying they only replace faulty jewellery for 1 months after purchase and offered a $15 voucher for my next purchase. I responded saying they voucher was useless because I wouldn't be spending any more money on their jewellery since the quality is clearly not great, and asked if they could please just replace the 1 earring. That was 1 month ago and I never received a repsonse.
Very poor customer service.

"Inspire Jewellery lack of customer service"

I purchased a necklace from this company and it was delivered with the chain having 3 or 4 knots in it. This was a special 30th birthday gift which I had to show my niece and take it back. It took them that long to reply I paid a jeweller (who is a friend of my sisters) £10 to sort the necklace out. Very disappointed in the service I received especially as I took out the extended warranty with them.
Shocking service.

"DON’T BUY"

DON’T BUY

This company lies, the products are awful and tarnish within 2 weeks. They then go AWOL when you try to cotact them for a refund. Check reviews before buying!

"Scam !!! Omg !!! "

Omg ! This is a scam company !!!! I bought from them in Jan ! No product received nor refund !!! My first time ever got scammed online buying something without any products receive or refund !!! Pretty low !!! Hope whoever behind this will get their bad karma !!!

"Ordered and paid for earrings advised…"

Ordered and paid for earrings advised ‘on its way’ May 1st - no further contact and no item received. Now not even able to track. No response to several emails and messages sent through the website. This company is a ripoff.
Thieves!!! Absolutely disgusted!! Don’t trust them at all

"I needed a replacement strap for my…"

I needed a replacement strap for my son’s watch. They repaired it free of charge immediately. A fantastic local shop with lovely people and lots of interesting things for sale. Highly recommended.

"Excellent Team Wonderful Service"

Jane and Sam or both extremely welcoming as you first go into their shop. It's filled with eye catching jewllery and affordable prices. Lovely handbags and accessories. I went in to get four batteries put into an elderly ladies collection. Got to say they do not over charge for this service either. One of the watches did not need a battery! That's how honest they are! They don't rush you away just so lovely yo go to this Gem of a shop

"What a brilliant service"

What a brilliant service, always go here for jewellery and repairs, always goes above and beyond to help. Thank you so much. Happy new year to you and your family x

"I brought the dream catchers bracelet…"

I brought the dream catchers bracelet for forty dollars. I have see it on this same sight for different prices after my purchase. what is the different in the bracelet. And it was a lot smaller then it looked. It is a nice bracelet i hope it doesn't change colors.