Direct Storage Limited

B2B Providers and Partners
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72 reviews
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Customer Reviews about

Direct Storage Limited

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Papa King

5.00/5.00

"First class service"

First class service, delivered next day

27/02/2019

Karl Wilson

2.00/5.00

"Rude Service"

When I ordered a cabinet, they contacted me to advise a 'delivery date' the following week. Unfortunately I had an appointment so asked them to re-arrange which they did. I got the feeling that this had already gone to their courier so the change was inconvenienmt to them. During the phone call I explained that I would be on holiday the following week, so we agreed for delivery the week after. I asked if they could contact me first to sort the date as I didn't want them to arrange a date with the courier just for me to say I wasn't available again. Unfortuntely they could not do this.

A week later & they gave another delivery date which fell whilst I was still on holiday so I contacted again, and they said they would re-arrange.

A week later & again they give a date, which was ironically the only day they could have chosen that week that I wouldn't be available to receive the delivery.

This is when they got stroppy and quite rude & suggested I was costing them money in storage. They offered & I accepted a refund. I actually wanted the cabinet & another 5 of them in a few weeks, but it appears there delivery arrangements are not flexible enough to accomodate domestic customers or smaller businesses who often have 'not everyday manned' premises, and who's diaries for 'next week' sometimes start to fill up before their delivery date is dictated.

25/09/2017

J. Day

5.00/5.00

"Tall Storage cupboard"

Just what we needed, no problems, would use again.

22/02/2016

Mr Paul Ewing

5.00/5.00

"Clothes Cupboard and Budget Garage Shelving"

Excellent products and Excellent service - thanks for all your help Steve King

22/02/2016

Frank

3.00/5.00

"Tall thin cupboard"

There was no prior notice of when they were going to deliver. Good job I was in the house when they came.

20/02/2016

Mrs Ann Reed

5.00/5.00

"Good quality"

Ordering from website very straightforward. Took about 10 days for
delivery, when arrived driver very polite and helpful. Cabinets ready to
go and good quality. Would definitely recommend

20/01/2016

catherine heaps

4.00/5.00

"many thanks"

Great product and straight forward ordering. Would have liked a day or 2 notice on delivery but all worked out fine. Many thanks will defo order in the future

08/12/2015

sally

5.00/5.00

"brill"

Would defo use again ! Arrived the next day.

02/12/2015

Duncan

5.00/5.00

"Excellent service"

Arrived next day, well packed.

05/11/2015

Bob George

5.00/5.00

"Fast delivery and good value"

Ordered and received my storage cupboard next day all included in a very competitive price.
Will recommend as an excellent supplier.

14/10/2015
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