Lenszone

Health & Medical
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37 reviews
Overall Rating
Customer Reviews about

Lenszone

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Jo

5.00/5.00

"Excellent customer service"

Excellent customer service. Thank you for dealing with my query promptly!

08/02/2024

John

1.00/5.00

"Dreadful customer service"

Dreadful customer service. Shambles of a customer service. Sadly I doubt that Afhra Yakub (director) cares at all about the shocking service provided. Ordered 30 days of disposable contacts using prescription i have used for years with specsavers and feelgood contacts with no issues. Lenszone send me lenses that i cant see a thing through but they claim its the correct prescription for the product. Fobbed me off with a load of nonsense responses from someone I suspect is a made up person. Have a look on companies house for this company before considering any purchase. I am left with two boxes of completely unusable contacts. Don’t believe whatever nonsense response they post. Shop elsewhere

08/02/2024

HJ

1.00/5.00

"Used this company for the first time…"

Used this company for the first time and would never use again. At time of ordering states would be dispatched next day, five days later and no lenses. Don’t answer calls and don’t respond to emails. Disgusting service, wouldn’t order from them again

08/01/2024

Kim Mockridge

1.00/5.00

"I thought I'd try another company as I…"

I thought I'd try another company as I normally use Feelgood Contacts.
It's taken a week so far & my contacts still haven't arrived.
Feelgood contacts literally only take 1 working day....I'll never stray from them again.

25/10/2023

MARINA CERVINSKA

5.00/5.00

"Good service."

Good service, happy with order! Highly recommended!

20/10/2023

Rachel Morris

5.00/5.00

"Top notch service and pricing"

Easy order process on website, competitive pricing and next day delivery. Was a first time customer and will order again.

27/04/2023

James

5.00/5.00

"Great Customer Service"

Customer service was very good. Everything was straightforward. The lenses are packed really well and next day delivery is excellent including Saturdays! Highly recommend

12/04/2023

Daniel Penny

5.00/5.00

"Excellent service"

Excellent service, love that they accept Klarna, also cheaper than the rivals, I order my Alcon Total 30 every 3 months with no issues. Love the lollipop too. haha.

30/03/2023

Ambika Rana

1.00/5.00

"no customer care , lack of communicaton"

Placed an order with 48 hour delivery and no dispatch and no email response. i have spent 20mins yesterday on the phone no one answered and now i am on hold for 32 mins and no responce. I have spend £155 and I think its unprofessional. I have sent emails and very delayed response.

24/03/2023

customer

5.00/5.00

"Great service!"

Great service!

12/09/2022
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