"First time with this company - very impressed"

This was a flight, hotel, cruise, flight organised by Huben. This was the first time we had used this company and we were so very impressed with them. We were on a waitlist for the cruise and with 10 days before it departed, we thought we would not be successful in getting a suite but then received the "Better start packing" email from Ben. Everything fell into place and the following day, we received a package with everything we needed including the printed boarding passes, the printed luggage label for the cruise, the hotel in Trieste and the private transfer information to and from the ports involved. This was a very thoughtful addition as we have often wondered how people without printers manage to put the labels the cruise lines ask guests to download and print themselves on their cases. Well done Huben.

The contact frequency from Huben is exemplary. One feels that no issue would be too small to ask for guidance but with the details sent, there was no need for further questions.

We have already booked another cruise with Huben so not only would we consider using them again, we already have. They are a joy to work with. Thank you!

"Go the extra mile "

After seeing the name mentioned in a trip advisor review, I did some research and decided to call. From the first moment that Ben answered I knew I had made the right decision.
We were looking to go to Mauritius for the first time and from speaking with Ben. He made some recommendations.

As their website says, they go the extra bit and they sure do. They always respond so quickly whether it’s via a call or email.

Then as you get close to holiday you hear from Ashlie, to arrange anything for the hotel, like restaurant bookings or trips.

Ben will give you WhatsApp number so that you can contact if any issues and checks in if everything’s ok on arrival.

I would definitely recommend them to anyone and of course would be happy to use again.

Thank you Ben and Ashlie for making this holiday so easy to arrange.

"Wonderful service during stressful time"

On arrival back in the UK my luggage was missing and the best response from BA was 'we don't recognise the reference and have you got an air-tag?'

Thank god for Ben and Hugh - my working hours are manic and didn't have time to deal with the muppets at BA. It took 6 days to finally get some sense from BA and Huben were amazing, even calling me on Saturday morning when they were off on holiday themselves to give me updates on what was happening and finally my luggage was delivered to my home. 100% worth using their services - complete peace of mind and lovely to deal with actual human beings - trying to get through to any of the airlines is a nightmare.

"Just a super, wonderful, personable service"

After bumping into Ben during a recent cruise where the concierge was unable (or unwilling?) to help with in some arrangements Ben leapt into action and sorted out our requirements even though he was on holiday himself and going above and beyond in checking with us throughout the following couple of days until we were on our flight home.
He also contacted me to ensure that everything had gone smoothly throughout. Couldn’t wish for a better service.
Examples of this were where he arranged a Teams meeting as we are 2 couples visiting New York post cruise next year and as he is familiar with NY he was happy to advise us on all things “Big Apple” related!
We have now sent further business Huben’s way and will do so in the future for any further travel arrangements we may have.
Any queries we have had we have been able to WhatsApp a quick message and Ben has responded very quickly with an answer, or a “will find out” response.
10 out of 10 for a wonderful personal service.

"A really excellent end to end experience."

Our experience of Huben after a very strong recommendation from personal friends, was a pretty much perfect. I explained to Ben that I wanted something special for a big anniversary, gave him a budget and a few ideas. Within days he had come up with what looked like a perfect solution in the Seychelles and bang on budget. He and the team sorted the booking, sent us timely reminders and useful information until flight date and sorted the required Visas. When we got to the hotel our room was decorated, there were anniversary and greetings cards from Huben and the hotel, a bottle of champagne on ice, a platter of local fruit and a box of chocolates, and sure enough a WhatsApp message to make sure the flights and transfers had been smooth and everything was OK at the hotel. Huben sent another WA check midstay and again when we got home. It really was a perfect example of personal customer service for which the team at Huben are to be congratulated, commended and recommended.

"Fabulous attention to detail…"

Fabulous attention to detail coupled with a huge desire to make sure clients have the best possible experience

"We have booked two lengthy trips with…"

We have booked two lengthy trips with Huben Travel from starting our travel plans Ben & Ashlie advised in depth the best routes & put together amazing itineraries which resulted in fantastic & memorable trips. Ashlie was always at the end of the phone, even checking in on us on route! Fabulous service & will definitely be using Huben for any up & coming trips.

"Great trips, very personal service "

Huben Travel has organised trips for us to Ireland and South Africa - both were brilliant. The team are there for us day and night if we need anything - everything is meticulously planned to the highest standard, we didnt have to worry about a thing. They take all the stress out of traveling so you can just enjoy making memories

"Absolutely amazing guys"

Absolutely amazing guys. They sort everything out for you including visas and checking in for flights. You can ask them anything while you are away or get them to book something extra and they get back to you so quick. It’s so easy and hassle free to book with them and like having your own concierge service. We’ve used them twice for two major holidays and will not use anyone else for the next one! Thanks to Ben and Ashlie and speak again soon.

"Considerate and responsive"

The team at Huben took meticulous care to make sure our holiday covered exactly what we wanted. They were also on hand almost instantly (despite the time difference and dodgey Wi-Fi!) to help us with any niggles that occurred during our trip. We appreciated the travel pack also where everything is electronic as it really helped us stay organised and it is great to have a memento to keep. Thanks Huben!