"Excellent"

Excellent product, well presented. Easy to order and quickly processed. Not a single negative.

"Excellent"

Excellent service easy to use

"Wedding ring renewal 👍"

After 47 year of continuous wear my wedding ring had lost its pattern and mark has really brought it back what a fabulous job as good as new great job and very reasonable 👍

"I wanted a custom ring making from my…"

I wanted a custom ring making from my late parents wedding rings i went and spoke to the staff who were so helpful they give me a price for the new ring to be made which I was happy with just over 4 weeks later my new ring was finished by mark It was everything I wanted and more a very special unique ring
5 star service

"Where does one start"

Where does one start! and which superlatives to use.
My wife needed a number of rings reworking plus re valuations. Tried one or two places not impressed then we came across Marks website, sold.
In the shop, Pauline, friendly, very professional, exceedingly knowledgeable. Interpersonal skills excellent and she also smiles!
When we went to collect the finished rings, Mark came out and explained what he had done on each ring. Wow! Craftsmanship and finish off the scale.
For instance, my wife’s wedding ring is two different shades of gold and needed to be made bigger told by others it couldn’t be done! Mark did it superbly.
Highly recommend. Glynn P

"Excellent customer service and craftsmanship"

I had a family bracelet repurposed into a ring and throughout the whole process Mark, Michelle and the team were fantastic. I felt listened to and understood every step of the way. The finished product is exactly what I was looking for, thanks to Marks excellent craftsmanship our family now has an amazing family heirloom we will cherish forever.

"harlepool monkey keyring"

perfect service 👍👍👍.... ordered on sun delivered to door on tues .... thank you Mr Mark Lloyd ..
always been fascinated by the story since I was a kid.... and finally got to hartlepool Harbour a few weeks back ....lifetime momento.... thaks again

"Excellent service and product"

My husband and I have both worked with Mark to order items for shipment abroard to the United States and Canada. Mark was quick to help and provided delivered an excellent product. Highly recommended!

"First class service and workmanship"

Mark re-set my diamond engagement ring giving it new life. He also restored an Edwardian necklace and added a stunning aquamarine stone to it - meticulous work and absolutely stunning. 5 star customer service and really fast too. I will recommend to all - what a find. I am very greatful for the quality work and service. Thank you so much.

"So very pleased with my Hartlepool…"

So very pleased with my Hartlepool monkey bracelets- super fast delivery and exactly what I was looking for- thank you!