Designer Wallpapers
Tracey
"First class excellent service."
First class excellent service.
The product is also excellent.
Robin Beach
"Great products great service"
Great products great service
Gina
"Easy order process, love my new wallpaper, great company"
I ordered wallpaper from Designers Guild: Easy order process, fast delivery, professional communication from order to delivery. I can only recommend this company.
Mr B
"Good service and response to delivery…"
Good service and response to delivery date slight delay
ELL
"A bad experience!"
The wallpaper I ordered for a client was not sent out by the supplier. This was not noticed or flagged by Designer Wallpapers. I had to chase the order more than two weeks later when I found out it wasn't on site. Then they didn't have enough in stock to fulfil the order so we had to wait again. Then they sent one roll while we waited for the other one which was out of stock. The first roll went to site, but the second was then sent to our billing address instead, which had never been listed anywhere as a delivery address. We had to arrange for someone to travel nearly an hour to collect the roll and bring it to site. I communicated all of this with the team and the response was that their eyesight isn't what it used to be and, in order to get anything back for all of these inconveniences, we would've needed to send over a a receipt for the postage of the item to site. Well we didn't post it, but that doesn't mean we weren't out of pocket. Then, to top it all off, the wallpaper has a very very thin white border, so now that it's been fitted you can see lines between the panels (the background of the wallpaper is dark blue, so it's very obvious). It's a real shame that we've had all these issues. While the team did work quickly to get us the shipments when they realised they hadn't been sent, I'm still not satisfied at all with how this order went.
Sheila Sullivan
"Excellent communication"
Excellent communication. There was a very slight delay with delivery. The company phoned me immediately to notify me and check if this was okay. That is what I call customer focused service. 100% recommended.
Susan Mck
"Thank you Designer Wallpapers again for…"
Thank you Designer Wallpapers again for a great online purchase. From ordering to delivery everything was dealt with very professionaly and I was kept informed of each stage including a telephone call to inform that the paper I had ordered would be coming from Italy and when to expect delivery. I was then able to adjust my plans.
N Petersen
"Excellent choice of wallpapers and…"
Excellent choice of wallpapers and paints, helpful customer service and timely delivery.
Jane
"Excellent service"
Excellent service, very pleased with walloaper
Jane
"Delighted with my gorgeous wallpaper"
Delighted with my gorgeous wallpaper, such quick delivery , I will definitely order again .
Widget Preview
Add to your site