"Good service"

Good service, book arrived fast

"Excellent service"

I ordered the book on line on Wednesday and it arrived in the post today (Saturday). That’s what I would call excellent service.

"Fast and efficient service"

Fast and efficient service

"Good service"

Item arrived on time in good order

"Ordered book"

Ordered book, whivh took 10 to 14 days to arrive no fault of Shieldcrest, billing and reciept good, cant fault them.

"Quite well presented and encouraging"

Quite well presented and encouraging; but earlier ident of photo's not correct.

"Quick and easy ordering and delivery"

Quick and easy ordering and delivery, sadly the package was folded at some point and the book cover was creased. It is likely Canada Post was the culprit but maybe some stiff card in the bubble pack would help. I will order again, great selection.

"Quality and Standards"

The quality of the book was mixed and I would have thought a good publishing house would have made spelling and grammar errors a thing of the past. Apparently not. There were not too many but it does show up poor proof reading. I have made my comments known to the author direct as some of the details were inaccurate and felt there could have been more research done.

"Good quality product"

Good quality product, arrived quickly.

"Dreadful"

Dreadful. Sent me 3 emails of acknowledging the order, totally unnecessary. Then the order took a month to arrive. When it did arrive, I had to go and collect it from the Post Office as the 2 books had not been posted and despatched properly through their Courier so I ended up having to pay Royal Mail £3-00 to accept delivery of the package. Total incompetence. I asked for a refund and received it but it took far too long and gave me a lot of inconvenience during a lockdown period of having to visit and collect the item at a post office 10 miles away.