"Excellent service"

Excellent service, Product delivered as described and perfect for the job intended. Good people to deal with.

"Airride.co.uk SCAM DONT PAY BY BANK TRANSFER"

I spoke to PHIL (the boss @Airride.co.uk) through Email and on the phone Over a couple of weeks in March 2020 about buying Front Air struts for my Vito,

Phil advised that Boss Bagged Front struts would be a better fit for my W639 Vito.
So I paid £1295.00 (by Bank Transfer ) for W639 Front BOSS strut kit as Phil advised me too!
He then SENT me a DUNLOP Bagged kit 3 months later :(
I eventually managed to speak to him after 2 weeks of ringing and emailing numerous times every day ,
and he then arranged for the Dunlop kit to be picked up by UPS and advised me Boss Kit would take approx 5 weeks ,
THEN after approx 4 MONTHS
during which time i had numerous email replys from Airide.co.uk
that were saying, that parts for Boss kit needed
CNC work ,then parts needed
Zinc Plating, then
SEALS were wrong and then, after about another 4 Months, He then resent The Dunlop kit which he originally sent to me and said that i'd ordered THAT Dunlop kit, which i Didn't! (i believed after the conversations and emails) that i was being sent an invoice to pay for the Boss Bagged Kit
I RETURNED the Dunlop kit by refusing delivery on 31-10-20
he-Phil the replied to my emails saying that if the DUNLOP BAGGED kit was returned to them @ airide.co.uk they would
( DISPOSE of THEM AS THEY AREN'T A STORAGE UNIT) AND
THAT I WOULD BE BLOCKED ON THE PHONE AND by EMAILS
now I'm £1295.00 out of POCKET because they will NOT Refund me my Money For there
THEY HAVE BLOCKED MY EMAIL AND PHONE NUMBER AND WILL NOT REFUND ME MY MONEY !!

** YOU CANT CALL THEM FROM A WITHELD NUMBER ** (so they can see un-happy customers phone numbers

*** YOU CANT PAY FOR ITEMS BY CARD ......** (BANK TRANSFERS CANT BE CHARGED BACK ) !!!

ALL THESE THINGS NOW RING TRUE
AS To WHY !

BECAUSE THEY DONT CARE ABOUT CUSTOMER SERVICE THEY ONLY CARE ABOUT GETTING YOUR CASH AND SCAMMING NEWVCUSTOMERS !

they only care about getting your CASH !!!

*I JUST WISH PEOPLE HAD WARNED ME ABOUT THESE RED FLAGS BEFORHAND *

*I ADVISE ANYONE WHOSE THINKING ABOUT BUYING ANYTHING FROM AIRRIDE.CO.UK.... ............
TO THINK AGAIN ,...........
UNLESS LOSING YOUR MONEY IS'NT AN ISSUE TO YOU !!! *

"Waited months for parts"

invoice number : AIRR160-216-11R
Waited months for parts , only half arrived ! Contacted them and eventually got some more but not everything I payed for.
90% of it is unusable and dangerous , now he blocked my number and email
EDIT
Yet another lie by the company
Yes I have got the right company you are in Norfolk .
No way on this earth is the welding up to any standard nevermind passed for road use , I'm a time served welder and yours is the work of a 3 year old
Edit 2
Yet more lies
As part of the trustpilot system I was required to send proof of transaction , this was done by way of a copy of the invoice from you and a copy of my payment
So yes I do have the right company and trustpilot upheld my review even after you reported it
.
In summary IF YOU DON'T WANT BAD REVIEWS , DONT BE A BAD SELLER

edit 3
invoice number added to top of this review
i would send the details directly to you but after you had my money you promptly blocked all my numbers and email accounts
it would seem you like to make many companies with the intention of ripping people off
AIRIDE LIMITED (12175563)
AIRRIDE SALES LIMITED (10942876)
AIRRIDE LIMITED (09817489)
AIRSUS LIMITED (07546255)
AIRRIDE SERVICES LIMITED (12445310)

569 LIMITED (13195856)
SAVE ALDBOROUGH VILLAGE EXPERIENCE LIMITED (12875037)
T69 LIMITED (12445321)
TOW CENTRE LTD (10341240)
3 DIMENSIONAL PRINT LIMITED (10211500)
3DP LIMITED (10204736)
DAVLOS DIGITAL LIMITED (10204629)
BILL YONAIRE LIMITED (08197703)
JETSTAR WEB SERVICES LIMITED (07546892)
NORTH NORFOLK ACCIDENT REPAIR CENTRE LIMITED (06095848)

edit 4
wow you really are getting desperate now , reporting my review YET AGAIN
and yet again trustpilot see through your lies
yes i do have the right company as all your companies share a common address
airride.co.uk
Edit 5
Yes I do have the right company and the right person .
Proof of purchase has been sent to trustpilot and they agree .
As per your company website you have been trading for 10 years so you haven't changed company .
By checking companies House I can also see you have the same director as you always have so that hasn't changed either .
Obviously you think by telling people you only accept bank transfer as payment and this is to one of your other companies you believe you are free to scam people and get away with it ... WRONG

"I purchased an air ride kit for my…"

I purchased an air ride kit for my motorhome costing nearly £2000 after paying half the money to confirm the order it took them 4 months to deliver the kit. When the kit did arrive some of the parts were wrong but to be fair they did then send replacement parts once i contacted them. The real problem started when i fitted the kit as i found there is no offset on the air suspension struts so the air bags rub against the vehicle body to the extent that it would wear a hole in the bags possibly causing a serious accident so i removed them. I then contacted arride and was told they are aware of this and asked for some pictures of the problem and now they don't want to know . i have sent emails and phoned but just get fobbed off with i will get someone to call you back which they never do. In the end i had a local engineering company fix the problem costing me another £200 so be aware so not very happy with Airride.

"customer review"

The staff from AirRide are very helpful and knowledgeable. They treat customers professionally. The order was dispatched promptly and arrived quickly. Would highly recommend to anyone I know.