"responsive staff; quality product"

Our company has relied on Teguar for quality medical grade computers for years and have not had any issues. Solid & dependable!

"I appreciate how accommodating and…"

I appreciate how accommodating and professional you guys are when we need support.

"The screen repair should have been…"

The screen repair should have been easy. The ticketing system wasn't reliably sending me notes. They didn't contact me to get started until I gave them a credit card, which is fine but they didn't tell me that until I called them 2 weeks later to ask for the status. The repair took weeks and then when I received the unit back, they didn't include the power supply. It was very explicit in the return instructions to send in mine so I didn't have one on hand when I received the return. Now its been another 2 weeks that I have been waiting for that. Overall not good. We will see if the system still works properly when I can power it back up....


Update: Well it powered back up but it appears that rather than just replacing the screen, you replaced the entire unit which meant I lost all the data stored on the system and had to reload all the operational programs and settings from scratch.... added another 4 hours of work to the startup that will end up costing me as much as the damn repair. Very poor performance across the board. If the screen was unfixable and you needed to replace the entire unit, then we should have imaged the computer and copied it over.

"Perfect first experience."

Technically very good product in a beautiful housing. Good after-sales support.

"Quick Shipment / Good people"

Our order took a long time to be taken in account due certainly to have been a new customer and that it was our first order (no doubt we also slow down the process).
However, the shipment to send 3 HMIs from US to EU was very quick and the communication with your people was very good. Thank you.

"Was able to get demos out quickly"

Was able to get demos out quickly. Carlos was great!

"The tablet is very rugged and easy to…"

The tablet is very rugged and easy to use. Using it for a mapping program.

"Great sales staff"

Great sales staff, amazing build quality.

"Carlos went above and beyond"

Carlos went above and beyond to ensure sure we received our demo products as fast as possible, that specifications were accurate, that quotes we fast and offered the best price possible for our company needs. He communicated promptly and efficiently, and even returned calls and emails outside of normal working hours and on days off! Thanks so much for helping us with these excellent upgrades to our computer stack!

"Carlos sincerely wanted to make certain…"

Carlos sincerely wanted to make certain my order and questions were fulfilled.