"Would not recommend."

Would not recommend.

Check out report described dust and cobwebs. Under the sofa covers not cleaned. Very poor customer service and have not dealt with my complaint. There was a water leak and they used this as an excuse to waive the guarantee and therefore had no incentive to complete the work to a professional standard.

"Absolutely 5 star service"

Absolutely 5 star service. After emergency flooding to our basement they were able to come the next day to clean the troubled carpet. The engineer who came was personable and highly efficient and we were so pleased with the results that we asked them to come back to do our stairs and another larger room a couple of days later. The same engineer came and gave us just the same level of service and was the epitome of excellence. To sum up, a good price for excellent service and we will definitely be making use of Glory Clean again. Thank you!

"Wouldn’t touch with a barge pole"

Hired them to do end of tenancy cleaning, when it came to check out...there were many areas which needed additional cleaning. They refused to come back as it was more than 48 hours since they cleaned the property.

On the day they were threatening to refuse to clean the property as they refused to park on the street and wanted to park on the grounds of the property (didn’t have a permit), had to convince them it was ok to park on the street and when inside they refused to clean some areas as there were ‘personal possessions’ when in fact it was just rubbish.

The gentleman manning the phone could take a course in customer service and trying to have a conversation with him is more like having a screaming match. Stay away.

"Curate's egg- good in parts"

I paid over £200 for the cleaning of my flat prior to a big party. This included cleaning the upholstery but was for a 2 bed, medium sized flat in normal condition. The cleaners arrived on time but spoke very little English so we had a couple of phonecalls back & forward to translate. I had to go to work but returned to find a very mixed result. On the plus side - the bathroom, floors & upholstery. On the other side the oven hadn't been touched inside or out, the bins were meant to have been cleaned and weren't and several places hadn't been dusted or cleaned. The response when I emailed (including photos) them was to ask if I wanted to book more hours!!!! The answer is a definite no. I think if you were there standing over them, maybe it would be ok but it certainly wasn't worth the money. I won't use them again. Happy to send anyone photos to show what I mean.

"Please do not use this company!!"

Please do not use this company. The service was appalling and the customer service after the so called "clean" was even worse. The estate agent who went in after the clean said that it did not look like a basic clean had been undertaken, let alone an end of tenancy clean..

"DON'T GO WITH THEM! YOU'LL REGRET"

We've had the unfortunate to come across this company. We've hired the tend of tenancy professional cleaning and they weren't professional neither they've cleaned the flat. Bad mop marks all over, their hands on doors, kitchen smelling worse than how we left.
After complaining, showings videos and pictures, they came back and in less than 20 mins they're out without doing what they supposed to do. Now the landlady and the new tenants had to clean the flat themselves and this horrible company with rude people are refusing to return the money.
PLEASE STAY AWAY FROM THIS COMPANY!!!

"I am very satisfied from the company"

I am very satisfied from the company. Beyond my expectations and i have a lot to compare as i’ve used many other cleaners before. From now on will only use glory clean.

"Outstanding cleaners"

Outstanding cleaners. I am very glad that choosed them. Great value for the quality they achieved
Recommended

"Fantastic company!!!"

Fantastic company! Provided an excellent service for me and my family. The staff were quick and focused and catered to our requirements. Would use again in the future, as I am extremely pleased with everything! Thank you.

"Good clean... but difficult comms afterwards"

Customer service in arranging the clean was good. Quality of the clean was good. BUT...

Unfortunately due to an incident during the clean where our washer/dryer was damaged after they cleaners washed their cloths, Glory clean handled the situation very poorly.