"Great Service"

Have used these guys before. Great service from end to end. Guys arrived on time and efficiently moved my stuff. Would throughly recommend.

"Superb from start to finish"

Superb from start to finish. Completely took the stress out of moving house. Faultless. Highly recommended.

"Timely and smooth"

Timely and smooth! Thanks LMV!

"Great company"

Great company

"I recently had a horrible experience…"

I recently had a horrible experience using the London Man-Van. First, the booking system did not work properly. I tried booking a medium van and the website showed full availability for the selected date and time. I pre-paid and the booking was confirmed and afterwards got cancelled. I attempted re-booking for alternative dates and times and the same problem occurred over 10 times. I had to call the team and found out that they did not have the medium van available for that date and time so I need to book a large van. After attempting to book that (again shown as available on the website), my booking again got cancelled for the same reason and I was told I need to pay more to book an extra large van (which I know regret doing as the problems continued on the day). I estimated that the van driver and my partner will need 15 min to load and unload the van. The loading took 15 min with the van driver doing less than half of the work and mostly supporting with keeping doors open and holding the lift. I also estimated the drive between my old flat and my new flat will take 30 min as per GPS estimates. I took a taxi to get to my new flat first and there was not traffic so I got there for 20 minutes. The van driver got there after over an hour and 10 minutes even though he left shortly after me (when that happened I checked the traffic on my phone as I found that extremely odd and there was no traffic still). When he started unloading my belongings he was even less helpful than at the beginning and again my partner carried most of the things. He kept on saying he needs to be paid extra for the extra time the process took, even though he was just lingering around holding doors and not carrying most of the items. In the end, I had to tell him I no longer need his help as he was just standing there not contributing (my partner had to carry my desk - the only large item - all by himself), whilst I was being reminded I need to pay for the extra half hour (which he lost under suspicious circumstances during the drive - or perhaps the other half hour when he was just standing around). Initially he told me I need to pay £20 for the extra half hour. When I paid that he asked me to pay £20 more on top of that. I said I want a detailed breakdown of what the charges include as that is unacceptable and becoming very suspicious. He called his boss whilst walking around my new flat with shoes on but there was no connection. I asked whether he could leave and send me an online receipt as I want to start unpacking and settling in but he refused to go until his colleague got on the phone with me. The colleague was extremely rude when I asked for a breakdown of the costs and started raising his voice at me. At that point I decided to pay and be done with it. I definitely do not recommend this service to anyone, it is clearly designed to rip you off and the team are doing everything within their power to do things slowly and delay you so that they can get paid more.

"excellent value for money"

Delayed arrival, but despite this, the service delivered was excellent.
The two workers were efficient, customer friendly, and flexible.
The service was excellent value for money considering the cost.

"Horrible"

Horrible, my driver/mover was supposed to be here 12:30pm today. I’ve been waiting for an hour and no phone no message, I keep calling the company no one answers the phone.

More on this booking:
Someone named CJ then called me at about 1:50pm and said they driver was delayed by the previous customers (but why no one contacted me earlier?). CJ said the driver would be here at 3pm the latest but it’s 3:07pm now and I’m still waiting! No sign of the driver, nor CJ replied my messages. This company is crap in its operation and very unprofessional in my opinion! If you can’t do it don’t say you can! Could I get a refund in such a situation? It’s causing me and my friend waiting on the other side a lot of trouble. We have to reschedule everything. When I asked CJ if we could push back to later tonight. He said they did not have driver tonight. I’m sure the driver/company would want to fix their mistakes if they are willing.

"Great service… very hard working"

Great service… very hard working

"Wojtek & Waldek were amazing"

Wojtek & Waldek were amazing. They work hard and make the job easier. Skilled and very professional.

"Good price, great service!"

Great man and van services at a great price. I paid 2 hours for £150 with one man who helped load and unload. My man was very friendly and considerate of my belongings, taking care to be efficient but care with items. Arrived on time and finished on time too. Very happy with this service, will be using and recommending in the future for sure.