"I am sorry to echo others experience"

I am sorry to echo others experience, but unfortunately communication has been quite frankly after 28 years dealing with countless dealers and artisans for medical supplies, cars and guitars, this has been the most awful one communications wise that I have ever experienced, from not being able to get a response after an apology for not being notified of mishaps with the materials requested for a build, not showing proof or explanations in time, not being asked about decisions in changes of materials, ignoring requests for further customization in face of one as a customer actively asking if there are any upcharges just to make things easier, all of it ignored

So far I have put my order since the 29th of January, with an original promise of 4 weeks to complete the order, with nothing so far

Yet you see them in social media trying to attract more customers, quite frankly just take your business elsewhere

"Told 8 weeks, so far we're at 23 weeks."

I've had a completely miserable experience dealing with Noisy Hammer. I ordered a head shell for an amplifier in early October, and was told a 4 - 8 week lead time with regular updates on progress. 23 weeks later (and counting) I still don't have what I had to pay for up front.

After the 8 weeks and none of the updates I was promised, I followed up and I was told they were waiting on parts from America, and it'd be mid January. (In retrospect, I have no idea what had to come from America, in the planning process, the implication was they had everything in stock, or were getting it from the UK or Germany. It's an amp head enclosure with no speakers in it)

30/1 and 11/2 I emailed to follow up and was ignored. On the 13/2 I managed to get them on the phone, and was promised a call back later that day. The following day I got an email saying the head shell had been finished, but wasn't the standard they want to send out, so would remake it if I wanted. After 10 days and a few more ignored follow ups I was told 2 weeks from 24/2 and the boss would remake it personally.

I'm now at 17/3 and 4 more ignored emails as well as ignored phonecalls I've started the process with my card company to get my money back, but that could take months. I also had a custom made nameplate delivered to them, that I'm assuming is now a lost cause.

I'd gone with these guys after looking at their reviews, but after this experience and having discovered a load of people that they've let down I think they're bought reviews. I don't want to leave reviews like this on a small business, but I feel like I need to do what I can to stop others having the same experience.

Do not buy anything from Noisy Hammer if you want to see either the product or your money. I'd give zero stars if I could. Go literally anywhere else.

"Very good comms and very impressed with…"

Very good comms and very impressed with end product

"Nice product"

Nice product, quick delivery

"Awesome Amp Enclosure "

Really beautiful amp enclosure for a 51F diy champ.

"Didn’t print my order how I asked them…"

Didn’t print my order how I asked them to.

"Excellent 12” Hellfire Club Aguilar Loaded Bass Cab"

An absolutely first class bass cab in terms of build, low weight and sound quality and ‘wow’ factor. The joinery is flawless as far as I can see, and the sound quality using a Fender P-bass is amazing. Really brings out the punchy but clear tone quality of the bass. And then there’s the look of it …. nothing else much like it in this country; makes folk double-take and then start asking about it. Unique looks that to me and those that’ve seen it are much better than the usual black box. The only other company that produces anything like this that I’m aware of is a Paris France based company called Heavy Seas. Much prefer the Noisy Hammer tho, as I love the Aguilar bass speaker it uses.

"Disappointing - slow, inaccurate & scruffy job."

Whoever was at the end of the e-mail seemed pleasant enough, but delivery of the custom amplifier sleeve was very late, slightly undersize (causing a lot of hassle fitting the amp), and the workmanship was poor for the high price - thank goodness I didn't go for the '4-for-the-price-of-3' offer. Will not be returning.

"All goes well as specified and ordered."

All goes well as specified and ordered.
Fine custom 2x10" stereo cabinet.

"Human touch service and a really really…"

Human touch service and a really really good amp