"Missing order with USPS-No Response"

UPDATE: Fenton Jewelry has made contact and confirmed USPS status, which is no updates since item going missing December 9, 2021. Fenton has offered to replace item if it does not arrive tomorrow, Monday, December 20, 2021. I have upgraded stars accordingly.

Missing order with USPS-No Response from Fenton.

Order #7509 shipped 12/1/2021, never received. No updates from USPS other than in transit, arriving late. USPS shows it left the distribution center 5 miles from me on 12/9/2021 but never delivered. Emails to Fenton have gone unanswered. Very disappointed in their customer service. This was to be a special Christmas gift.

"Excellent transaction"

Excellent transaction. Thanks for a great item!

"Haven't received my order."

Haven't received my order.

"I bought the Sweet As Honey teardrop…"

I bought the Sweet As Honey teardrop earrings and they are beautiful. Fenton shipped very fast and it was packaged carefully. I would rebuy from them any time, great service.

"Order arrived in a week"

Order arrived in a week. Glad for that. When I made the order I was not given an order number or told when the order was or would be shipped. This is clearly different than other online purchases I have made. Anyway, all is good.

"Items are very pretty"

Items are very pretty, arrived promptly.

"Excellent service"

Excellent service

"Makes a Great Gift"

I gave these beads to my niece for her birthday. I was in love with the detail. I have never seen beads like these before. The craftsmanship is beautiful. It was a perfect present for her 18th birthday.

"Great merchandise"

Great merchandise. Very pleasant and professional service. Love 'em!!