"Excellent service"

I ordered a jacket for my 18year old son for Xmas and was delighted with the quality of the item. However it was a bit on the small side so I contacted the seller asking if it could be exchanged for a bigger size. They responded quickly and send me a bigger size in no time. I am well impressed with the service I received and can highly recommend them.

"Jacket size not as advertised"

Ordered Jacket for my wife UK size 10 and when it arrived it was oversized, even too big for me and certainly not tapered as the image suggested.

Email responses were very quick and they offered and exchange but could not confirm that the replacement would be any different. I've asked for a refund.

"I ordered a Jacket for my boyfriend for…"

I ordered a Jacket for my boyfriend for Christmas through Wowcher.
I sent 2 emails regarding the delivery of the item but did not receive a reply. The Jacket did arrive in time for Christmas but unfortunately is unsuitable for him. I have once again emailed Myblufish asking for a refund and a returns label to enable me to return the item. Once a again i have not received a reply.

Update: Thank you for your reply.
I have sent another email to your support team as requested.

______________________
Update 07.01.20
Thank you for your reply.
No I have not received an email from your team CS Team yet
______________________
Update 08.01.20
Still no email from the CS Team
Could someone reply to my email please?
_____________________
Update 10.01.20
I have checked my spam folder every day. I can confirm that I have not received any emails from the CS Team.
Can you please check that you have used the correct email address?

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Update 14.01.20
Thank you for your reply. I still have not received an email.
Could you please arrange a refund for the jacket and an address to where you would like me to return it.
Regards
Debi
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Update 15.01.20
Thank you for your reply
I will look out for the refund and let you know when I receive it.
Debi
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Update 16.01.20
I have received my refund today
Thank you for your help
Debi

"Hi Myblufish"

Hi Myblufish
I try to contact you about my item. I bought a woman faux fur coat from wowcher the price said was £59.99 sale for £14.99. On the pictures looks very good but when I received coat. I'm disappointed as doesn't look like what on the picture. I thought this is not worth £59.99 if full prize for this quality. I think ok you get what you pay for.
When I try it on the fur come off everywhere on my black trousers. Quality is poor.
I try to fine where I can contact you so, I can return and I have my refund please but, no luck. Can I have your email for the refund please?
I
Many Thanks
C Stewart

"Ordered a coat for my husband via…"

Ordered a coat for my husband via wowcher, when it arrived the coat was not suitable. I contacted Myblufish and they were brilliant in arranging a refund via wowcher.
Very good customer service

"They sent me the wrong boots but when I…"

They sent me the wrong boots but when I told them they was good to sort out n fast to send me another pear an the right size

"Fast and efficient customer service"

Very fast and efficient customer service.
I wrote them asking for my order and got a replay within minutes. The next day my order was with me. Very friendly and very helpful team.

"I have been told that my delivery will…"

I have been told that my delivery will be the 15th and then the 18th and now the 27th not going to receive it for my sons Xmas

"Thank you for a professional service"

I purchased a pair of boots sold from this company, Blu Fish and had to contact their office via email. I was surprised when I received a response only a few hours later and my concern was resolved immediately. To be honest, I was expecting them to be difficult, but found they were friendly and professional. Thank you

"Poor Service repeated"

I sent an email about a delivery due on or before the 10th December, I have not had a reply, I have since sent a further two emails, true to form I have had no response. Customer service is non existant