Obvi

Beauty & Well-being
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894 reviews
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Customer Reviews about

Obvi

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Mallorie Oswald

1.00/5.00

"I am highly upset with this company"

I am highly upset with this company. I tried the product, took the entire bottle. I did not loose a pound, or had any benefits. Yes, I work out and eat right. Also I contacted them about the 90 day money back guarantee I was ignored. Then I am a part of their FB group and I answered someone’s questions and they deleted me because I simply said I lost no weight. They actually said I was being rude. So to me Obvi is horrible and they could care less about you unless you lie or actually loose the weight. They do not offer a money back guarantee either.

08/12/2023

Anna Smith

1.00/5.00

"I made a purchase and after 15 days it…"

I made a purchase and after 15 days it remains unfulfilled, I have left 4 email messages and have not received a response from anyone and there is no customer service number to call. I know have to depute the charge and have my credit card canceled and a new one sent. I am very disappointed I had two previous orders with no issues.

29/11/2023

BRENDA ALLISON

1.00/5.00

"I purchased this product then the day I…received this product November 9th and c ointacted them that same day,Still no address to send back product"

I purchased this product then the day I received it I realized I cannot take this product, I wrote 8 msgs so far for the return address. No response. I called the number provided it has been terminated.It states we connot return product after 30 days but Ive been trying for several weeks now.

21/11/2023

Famous Kiki

5.00/5.00

"Obvi undeniably offers the best…"

Obvi undeniably offers the best collagen in the market. It played a crucial role in my weight loss journey, both before and after surgery. Thanks to Obvi supplements, my hair is experiencing remarkable growth – consistency is key. Highly recommend for overall well-being!


@famous_kiki1

20/11/2023

Emily Cain

5.00/5.00

"The cinnamon toast collagen powder is…"

The cinnamon toast collagen powder is the best product they have! Can't believe it has no sugar, blows my mind since it is so good!

20/10/2023

Michael Pedrotti

1.00/5.00

"Unprofessional and Unresponsive: Owed $900+ in Affiliate Commission!"

Despite multiple attempts to resolve an outstanding affiliate commission of over $900, my concerns have been met with unresponsiveness, dismissiveness, and a lack of professionalism. After multiple contact attempts now I've not received a single response after the initial few emails.

I reached out to these guys when they tried making a payment to my old PayPal account, however I was informed they couldn't find my account (strange since they tried to pay me and I had received payments in the past....)

They then proceeded to tell me that they had moved affiliate programs and the old one was no longer valid to use. There was 0 indication that we needed to sign up to a new program. No worries, I thought, just transfer my outstanding balance to the new program.

I then sent them 4 emails with the above query and was met with a negative response about how they would not honor the outstanding balance. I was then told in that same email:

"In order to receive the payout for $900, please show us your social media platforms and where you are promoting your code."

We never promoted a "code". Their affiliate program had links that you would use and that's where all of our sales had come from (over $10,000 in sales within 30 days). This shows they didn't even know how their own store works.

Regardless. I sent them the pages where we had been promoting their products and after 12 months now, multiple emails sent, there has been 0 resolution.

Stay away.

27/09/2023

Khan Salar

1.00/5.00

"This Brand has no Credibility"

This Brand has no Credibility,
I purchased some inventory of 7k$ 2months ago and for some reason I wanted to return the stock, every week am texted them to refund my money and I want to return their stock but they aren't responding,
Before purchasing the inventory they reply to every text but when stock is purchased the Relationship closed how Rubbish and pathetic their service.

Not recommended

24/09/2023

Mark Rikh

5.00/5.00

"High Quality Product and very good…"

High Quality Product and very good customer support

23/09/2023

Diana

1.00/5.00

"Not an honest company"

I had placed an order in February of 22 and it was an absolute mess. I waited 2 weeks for my order it never arrived so I checked and it hadn’t even shipped. I reached out to them and several of the items I had ordered were out of stock and they weren’t sure why I was able to purchase them because they hadn’t been in stock for a while. So they canceled those items and shipped my order. I decided I would wait a while until I made a purchase again and gave other brands a try. In July of 22 I made another purchase a rather large one. And though I got everything on my order it took well over 2 weeks for it to ship. At that point I decided I wasn’t going to purchase from Obvi for a while until they could figure out their order fulfillment process. Because clearly it was a hot mess and only getting worse.

Fast forward a year later and I see several people raving on social media about how their shipping is quick and products are amazing (which they have always had great product) so I decided I would give them one more chance. And lo and behold the same crap show once more. I placed my order after 2 weeks of no product, and the fact that I paid for VIP processing so it would ship in less than 2 days. I went to my order to get the tracking number cause I figured oh it’s problem just USPS being slow. Nope my order still hadn’t shipped, here we go again. So I reached out and the next morning I got an email back. But it was the same song and some of the products I ordered were out of stock there for they couldn’t fill my order. Why as a consumer do I need to track this company down and make them do their job??? As a small business owner myself, it’s not hard to reach out to your customer and let them know that some of the items they ordered were out of stock and issue a refund. The customer shouldn’t have to ask for their money back.

But that wasn’t even the worst of it, multiple emails and 2 refund initiations to get my money owned back. Then I get told that the reward credit that I had used would NOT be returned to me because once it’s used it’s gone. If it was only a couple dollars ok, but we’re talking almost $70 in credit here. That was the final straw for me. I will not support a business that is dishonest. But I will make sure I share my experience everywhere, and yes I have the receipts to back it up as well.

26/07/2023

Carlos Paulo

1.00/5.00

"Awful Experience"

My experience with Obvi's detox product has been nothing short of a nightmare, leaving both myself and my clients feeling ill and regretful. To make matters worse, the company's limited return policy, despite boasting a 30-day money-back guarantee, and their restocking fee have only added insult to injury.

First and foremost, the detox product from Obvi failed to deliver the promised results. Instead of feeling revitalized and rejuvenated, both I and my clients experienced adverse effects, including nausea, digestive discomfort, and fatigue. This is highly concerning, as a health-oriented product should prioritize the well-being of its users rather than causing harm.

When attempting to return the unsatisfactory product, Obvi's restrictive return policy came into play. Despite their apparent 30-day money-back guarantee, they placed an arbitrary limit of just two items for returns. This limitation is unreasonable and fails to provide the necessary flexibility for customers who may have purchased multiple items in good faith. It's a clear contradiction to their own advertised guarantee, leaving customers frustrated and dissatisfied.

Adding insult to injury, Obvi imposes a restocking fee on returns. Charging customers for returning a product that made them feel ill is not only unjustifiable but also shows a lack of empathy and concern for their customers' well-being. A restocking fee should only be applied in cases where the returned items are damaged or significantly devalued, not as a means to discourage customers from seeking a refund for a faulty product.

In conclusion, Obvi's detox product has not only failed to live up to its claims but has also caused discomfort and illness among its users. The company's limited return policy and restocking fee further exacerbate the issue, leaving dissatisfied customers with little recourse. I strongly advise potential customers to reconsider purchasing from Obvi, as their approach to customer satisfaction and product quality is sorely lacking.

12/07/2023
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