"Terrible customer care"

Terrible customer care. No communication! They sent me a faulty body sculpting hand set and last 2 months I am trying to return it or at least exchange the faulty item but my emails are going in to a black hole. So far sent 3 emails and messaged them on instagram but not even a single reply. DONT BUY It!! They take your money then they don’t want to know if there is a problem.

"Faulty item"

Faulty item
I have sent several messages to skin luxe - via my email and via their website.
I have still not received a reply
I purchased the face washer with red light, used it once and it stopped working

I requested an exchange - still not reply = I'm forced to write this negative review after waiting weeks!

I do not recommend this company!

"Wonderful Service!"

I reached out to Skin Lux Co. regarding their product and I heard back from immediately with a very informative email. I purchased their product and I got the tracking hours later.

Wonderful service! 10/10! :)

"Beautiful texture and smell."

Wow, what amazing candles. I am a massage therapist with over 30 years experience and I’m thrilled to add these products to my therapy room. rebalance-lifechoices.co.uk

"Massage candle"

Absolutely obsessed with this massage candle. It smells amazing and reminds me of a spa day. The oil from the candle is so rich and very moisturising. Such a great product and would make a great gift.
Also very quick delivery and great customer service.

"Excellent service"

Excellent service, the ordering process was super easy to do and delivery was very quick.
All the items were packaged very well meaning no damage occured, overall great service

"Great Service!"

Super speedy service, very friendly staff, great communication throughout!

"What a brilliant business!"

What a brilliant business! Fantastic customer service, an absolute to delete to deal with. The candles are high quality and smell amazing, the delivery was really quick too!

Thank you!
- Beth

"Amazing candles"

Such luxurious candles that smell so good! I love the double use of these candles I use them when I need a relaxing bath and once I’m done I message the oils on my skin and found this incredibly relaxing. I highly recommend these candles for anyone looking to get a little at home spa experience.

"Excellent massage candle.."

Excellent massage candle... The design of the brand and candle is amazing.
It smells amazing and the massage oil is soooo smooth and feels great on the skin. I would recommend this product.