Carbonwork
T Guertin
"Custom Paint Job - Trek Speed Concept"
My triathlon bike had some surface damage that occurred in shipping; I contacted Anthony at Carbon Works to get it repaired and went for a completely new custom paint job on the bike while at it;
I experienced customer service that is second-to-none. Anthony was awesome to work with, I got updates every few days on the progress of the project, usually with pictures. The end result is stunning, VERY happy so far with the work done by Anthony and his team of professionals. Glad I dealt with Carbon Works.
JJ
"Left rear seat stay on Wilier GTR SL…"
Left rear seat stay on Wilier GTR SL frame cracked and carbon delamination. Got in touch with Anthony at Carbonwork, and within a week the bike is fixed professionally with care and consideration. Top shelf work and amazing customer relations. 10/10. Highly recommended.
Derek Wiggins
"Great repair and great service!"
One of my rear stays was damaged when the rear derailleur broke off and hit my Specialized frame during a cycling event. My local bike store recommended Carbonwork, and gave me Anthony’s contact details.
My initial enquiry by e-mail was answered by Anthony within an hour, and all subsequent e-mails were answered very quickly. After dropping off my frame for repair I was kept informed of the progress being made, and sent photos of the repair at various stages.
The repair took just over a week to complete, and is excellent; the bike looks as good as new and the repair cost was much less than buying a new frame.
I wouldn’t hesitate to recommend Anthony Silvestri of Carbonwork to anyone with a carbon fibre bike frame in need of repair.
James Harris
"Quality work and outstanding service."
I cracked a seat stay on my carbon bike frame.
Anthony was very prompt in replying to my initial request for info. I simply emailed pictures of the damage and within hours I had 3 repair options.
I delivered the frame to Anthony’s house. Within days I had a detailed analysis of the damage and a favourable prognosis for repair.
Anthony always updated me on the repair status with pictures. Within a week or two I had my frame back with a pro colour matched repaint of both seat stays.
The price was exactly as promised with no hidden fees/upsell nonsense.
Thanks CarbonWork. I have already recommended them to other riders.
Chris Twerdun
"Outstanding service and communication"
Outstanding service and communication. Hopefully I never crack my frame again but if I do Carbonwork will be the first call I make. Thanks for getting me back on the road quickly.
Dan Tebbutt
"Saved my Kuota Kebel"
I damaged my carbon bike frame when my chain became jammed between small chain ring and down tube just above the bottom bracket. Resulted in a dime sized gouge into the carbon structure.
A riding friend suggested I check out CarbonWork.ca. I sent photos of damage and 8 minutes later, Anthony responded with a price estimate for 3 repair options. 10 minutes later he offered to complete a basic repair over the long weekend!
I delivered my frame to him Thursday evening and the repair was complete on Sunday! Throughout the weekend, Anthony sent me updates showing results of initial NDT testing, plus progress and photos through the repair process.
Outstanding customer service all the way and at a fraction of the cost of a new frame.
Scott Deibel
"Phoenix"
In case your wondering about the name of this review, my bike was “born again” thanks to Anthony and CarbonWork.
I had broken my seatstay of my cervelo early last season in an accident and had written it off. I found CarbonWork and was intrigued. Early this year, I contacted them, with the hope of repairing the frame, painting it a different colour, and building it up with new parts.
Anthony responded immediately and offered me a great price on repair and custom paint job. To make matters more complicated I was moving from Alberta to the Toronto area.
I shipped my frame and fork to him end of January and commenced on having every part of the build sent to Anthony from online vendors. He patiently received them all and stored them in the meantime.
The frame was repaired and frame and fork were painted a new colour in less than a month after I sent them to him. Factory specific decals were also applied, but in a new colour.
He then quickly built the bike up from scratch with the new parts in just one week.
Upon pick up, I was super impressed! It looks great and more importantly works great. My broken afterthought of a bike became my dreambike.
In closing, Anthony was incredible to deal with. I have been biking for 20 years and this is the best customer service I have ever received in the bike industry. He is knowledagble, patient, and very quick to respond.
I highly recommend CarbonWork!
Robert C.
"Excellent customer service and workmanship"
I was referred to CarbonWork by a friend at the Milton Velodrome.
I sent pics of my damaged carbon wheels to CarbonWork over the Family Day long weekend and was surprised to receive a response immediately from Anthony explaining the repair process. All emails and queries were subsequently answered promptly.
Throughout the whole repair process I was kept informed - pics were sent of the Electrical Non-Destructive Testing (NDT) setup, a detailed Non-Destructive Testing report of the findings were provided and pics were provided of the sanding process and finished product.
My wheels were completed on schedule and as promised.
Anthony and his team at CarbonWork takes great pride in their company as it is reflected in their customer service and workmanship.
I am satisfied with the work performed and would recommend CarbonWork to fix any carbon bicycles and wheels.
Troy Turple
"I did something my wife told me not to do"
I did something my wife told me not to do. I clamped my top tube and broke it. (Guy's if you have ever done something she tells you not to and it goes bad, you know life can get very scary.)
An web search moments after the diaster and I found Carbonwork. Within minutes, Anthony had replied to my web inquiry and assured me that it was an easy fix and everything would be all right.
Through out the entire process the customer service I experienced from this company was beyond exceptional. The cost was a little more than the competition, but you always get what you pay for. Besides the perfect service, the craftsman ship is top notch. You would be very hard pressed to tell me where the damage was.
I was updated when the frame arrived, and every time there was a step change I got a photo in my inbox. From the xray and the acompanying report, photos of the prep and then pictures of the finished product. When the job was completed and put on a courier truck to return home Anthony phoned me to inform me that it was on the way home and to thank me for the business.
If you need a carbon repair, don't look anywhee else but Carbonwork.
Andrew McCartney
"Great job, straightforward quality"
Anthony did an excellent job, was responsive and helpful throughout the repair job.
Widget Preview
Add to your site