Azlo

Money & Insurance
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352 reviews
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Customer Reviews about

Azlo

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A K

1.00/5.00

"They are mining information possibly to sell..."

They are mining information, they will ask for things, then once you provide them they ask for more, it continues until you give up. More then likely they provide these free services because they sell data/information you give them. Be very careful with these guys, they don't like opening accounts but they love getting as much info as they can from you, the requests for documents are never ending.

10/07/2019

Yohanna Cabrera

1.00/5.00

"I had this account for over one year…"

I had this account for over one year and all of sudden they decided to close my account without explanation why?????? i would not recommend anyone to open an account.

09/07/2019

IM

1.00/5.00

"Opened account with mobile deposit of…"

Opened account with mobile deposit of check. Check is on HOLD. Received my business debit today. Began changing all the direct deposits and linking my paypal account.
Then I receive an email that they are closing my account due to inactivity. Just imagine if I would have invoiced thru them.
Absolutely, frustrating!
I am a small business getting started and now I have to ask my clients once again for form to update the direct deposits. Ridiculous!
Complete waste of time and making my business seem unstable and unprofessional to clients!

09/07/2019

Reza Ghomi

1.00/5.00

"Highly recommend AGAINST using Azlo."

Highly recommend AGAINST using Azlo.

They have had a CASHIER's check from me (sent specifically to avoid delays as it is CASH) for over 2 weeks with a total hold time now of 3 weeks. This is completely unacceptable. The entire point of a cashier's check is to avoid any wait time.

My calls to them have been unhelpful and they consistently refuse to improve.

They are not a company to be used by any small company with more than one owner or with any transactions more than a few hundred dollars or any check activity.

02/07/2019

Ryan Husk

1.00/5.00

"9 day hold on checks"

Incredibly disappointing. While this company identifies itself as being there to support entrepreneurs and small businesses, they back the basic back end tools to help entrepreneurs when it comes to one of the most challenging part of being a business owner: getting paid.

We had a miscommunication with a client. They expressed payment via ACH, but their team sent a check. We had financial commitments based on expected payment. When we received the check, it was despited the afternoon of the June 18th. We were told funds would not be available until June 27th. Nine days.

I wasn't looking for the full amount, simply 1/5 of the funds to ensure we were able to deliver on what we asked of the client. Here's where I'm dumbfounded, every customer service rep I spoke to wanted to help me. They had no way to release the funds. They don't me they don't have technical features to release the funds after their automated system determines how long to place a hold.

I understand there's inherent risk when it comes to taking checks. With a standard institution, they can call the bank that issued the check, verify funds, then release the funds. It's simple.

Azlo has over-automated to the point where their customer service representatives, manager, and leadership team (despite wanting to help) don't have the tools to do so. An algorithm is the sole decision maker when it comes to when my check clears. That is a problem.

Their team could not offer me any options aside from continuing to deposit checks and eventually they will be cleared sooner. There may not be fees here, but not giving access to cash that has been deposited is significantly more detrimental to our business.

19/06/2019

Ryan Burke

5.00/5.00

"I love Azlo!"

I love Azlo!

Service is great and backing by BBVA Compass is a win win win.

12/06/2019

Will Bellman

5.00/5.00

"Good solid service"

I've been using Azlo for almost six months. I transfer often between this account and other banks. I've never had an issue or had money held up long during a transfer. My card works everywhere I've needed it. It's a good service, I can't say enough good things about Azlo.

12/06/2019

Shakita Jenkins

5.00/5.00

"I really needed a bank that did not…"

I really needed a bank that did not charge me to start a business. The costs from the state/business bureau was enough! I am glad that Azlo incorporates today's technologies for businesses without charging me additional for these services. I can truly keep the money that I make as my own money!

12/06/2019

Edward Swisshelm

5.00/5.00

"Excellent bank"

The user-friendly online website is exceptional. With features that I've never seen anywhere else. I give Azlo 5 Stars.

11/06/2019

Yvonne Griffith

5.00/5.00

"Azlo is the absolutely easiest online…"

Azlo is the absolutely easiest online banking platform I have used. From mobile deposits to ACH payments to debit card payment options...they offer it all. The reason I highly recommend Azlo to my business owner friends is because it is SO easy to setup and use. I am very happy with their services and will continue to use them for my small business banking.

11/06/2019
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