"Product,delivery good,email responce poor"

Ordered the item from there site as the picture and description matched my failed part perfectly,upon receiving my item I wad shocked to find it was different.i sent an email to them but no responce at all.but under my own research I found that this item was an upgraded part,and upon fitting the part it works perfectly.so I'm very happy with the product.but it would of been nice for a reply explaining this,it would of stopped me worrying and saved me a lot of time.
Communication on dispatch and delivery was excellent.

"Timely Service"

Delivered on time

"Fast Delivery"

Easy to order, good price and very fast delivery, much faster than advertised.

"Very quick to arrive and the website is…"

Very quick to arrive and the website is excellent

"Thermo Technica responded fast and I…"

Thermo Technica responded fast and I was able to track the package when it were in the hands of Royal Mail. But.... after it landed here in Iceland it took a long time to reach me. I received it on 16th of June.
I waited with my replay until I had received the package. All look well and long time waiting was not caused by Thermo Thenica ---- Thank you all.

"Speedy accurate service"

Quick delivery

"First class service"

Reasonable price very professional service next day delivery parts a good fit and worked really well very pleased

"Good service and delivered so I could…"

Good service and delivered so I could get the job done for a customer

"A great replacement for my old Trauma"

Bought a thermo technica boiler about a month ago for my motorhome. Direct replacement for my trauma 6e. A few small hiccups but having spoken to Malcolm all matters resolved quickly. Great value, great after sales service. At the moment can,t fault thermo technica
Thanks very much

"Excellent fast service"

Excellent fast service