Alan Yates Music

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19 reviews
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Customer Reviews about

Alan Yates Music

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Colin Green

5.00/5.00

"Fred Stevenson uke banjo."

I sent my Fred Stevenson uke banjo to Alan for a new vellum and set up etc. 10/10 for Alan’s skilled work and Alyson’s after sales.
Highly recommend 10/10. I will be using them again for guitar strings etc. Many thanks again to both of you.

01/06/2022

Anthony Prince

5.00/5.00

"Strings have just arrived ."

Strings have just arrived .
Always good prompt service .
Always good value .
Many thanks .

26/05/2022

Dolwyn shone

5.00/5.00

"The service is second to none"

The service is second to none. The strings arrived on time. Thank you Alison for the great service

20/02/2022

Dave Barnes

5.00/5.00

"Alan Yates Music to the rescue."

I recently received a Ukulele Banjo from a friend of mine who is in his nineties and registered blind.
He had a problem with one of his tuning pegs and due to his poor sight, he lost a couple of parts for re-assembly.
I sent the tuner to Alan Yates Music, who took the trouble of finding a suitable replacement nut, who then promptly sent the tuner back to me so I could reinstate it on this chaps instrument. My thanks to Alyson and Alan Yates for taking the trouble to help this elderly man out, which in essence, saved him a lot of money as a complete set of new tuners would have been necessary.

08/11/2021

stuart Maxwell

5.00/5.00

"Thoroughly recommended."

I can thoroughly recommend Alan Yates music for their helpfulness, speed of service and their range of top quality products. And if you need any advice on instruments or musical accessories, they really know their stuff. Thank you Alan Yates Music.

06/09/2021

mike brough

5.00/5.00

"Gibson UB1 uke set up"

When my recent ebay purchase, (a Gibson banjo uke) arrived I wasn’t surprised to find it needed a few adjustments to suit my personal preference and style of playing. To do this I ordered a part from Alan Yates music ebay shop, the part arrived quickly and it included a business card and website link. I was delighted to discover online that Alan had experience as a musician specifically banjo uke and was also a skilled instrument repair / restorer. I requested a quote and got a quick response with an estimate of cost and time for turnaround that was agreeable to me. It made sense to hand over my vintage instrument to someone with experience and knowledge than to bungle about with it myself. I had a discussion with Alan who took the time to listen to me and who gave advice and shared his extensive knowledge on the matter. We agreed a schedule of work to be done and I felt reassured knowing my uke was in very capable hands. The turnaround was within the timeframe we agreed and the costs were within the initial estimate. I was given a discount for my ebay purchase that was deducted from my bill automatically. At every step Alan and Alyson were available to answer any questions I might have. I’m just the average joe, uke player , nothing special , but I feel that I got 5 star treatment from Alan Yates music. I had checked out the reviews for AY Music and the positive feedback I read clinched the deal for me to hand over my uke and put my trust in them to do the work. If like me you are checking out the reviews, know that I have had exceptionally good customer care and communication, the work carried out was perfect and just what I asked for and the cost was itemised and very reasonable.
Thank you Alan and Alyson at Alan Yates Music
Mike

28/06/2021

J Taylor

5.00/5.00

"Musical meticulousness"

When you have a rare and fabulous instrument that needs attention, it's important that you leave it in a pair of more-than-capable hands. Alan Yates Music provide and outstanding level of musical meticulousness, knowledge, know-how and sage advice. I was over the moon with the results.

11/06/2021

steve

5.00/5.00

"Ukulele banjo"

I had a ukulele banjo in need of some professional TLC, and found Alan and Alyson very knowledgeable.From start to finish they kept me informed on the work and progress of every step. Very friendly and helpful nothing was too much trouble. Made me feel like I was their only customer! Would highly recommend to anyone
5 Star

17/03/2021

Joel Pantry

5.00/5.00

"Excellent service and excellent quality products"

Excellent service and excellent quality products.
I recently bought a 11" Deluxe Vellum Skin from Alan Yates Music for my Banjo/Ukulele. I was extremely pleased with the product as it was exactly as described on his webpage and really complimented the sound of my instrument. The service was excellent too, really friendly and 100% professional, the item arrived within 2 days of ordering it, which was brilliant as well. I will definately will be buying from Alan Yates Music again, I highly recommend Alan Yates Music, excellent quality products and real friendly and knowledgable service.
Joel
Manchester

11/12/2020
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