"Ombytning ikke en mulighed"

Grundlæggende god og imødekommende oplevelse men noget besværlig "bytteprocedure", da man skal returnere produkter som er "forkerte" str., og så købe de samme produkter i "rigtige" str. dvs der er ikke mulighed for ombytning.
En noget besværlig og fordyrende proces som set fra kundes synsvinkel burde kunne gøres mere smidig :-)

"Vi har købt skjorter hos Clean Cut…"

Vi har købt skjorter hos Clean Cut Copenhagen til tjenerne i vores restaurant, og det har vi været meget tilfredse med. Stoffet er behageligt og slidstærkt, nemt at vaske og krøller ikke, og designet er flot og sidder godt på alle - også på vores kvindelige tjenere. Derudover var kundeservicen god og effektiv. Vi vil helt sikkert anbefale Clean Cut Copenhagen til andre!

"2 gange har jeg købt forskellige…"

2 gange har jeg købt forskellige skjorter, t-shirts, og 2 gange har den ene skjorte skulle sendes retur, fordi den absolut ikke var den størrelse, som den udgav sig for, og begge var made in China ! Hvor det åbenbart bruger andre størrelses angivelser 😳😬😠
Trods at jeg skrev det på retur seddel, fik jeg lov at betale for at sende den retur !
Derfor køber jeg ikke mere hos CleanCut

"Product quality is amazing"

Product quality is amazing. This time I basically bought the same pants I bought a few years ago, color and everything 🤣

"Hurtig levering"

Hurtig levering. Go kvalitet.

"Hurtig levering og hurtig returnering"

Hurtig levering og hurtig returnering, da jeg selv havde bestilt en forkert størrelse, sel i december måned.

"Good clothes and fit. Poor delivery and returns policy"

Very good clothes and good fit but only three stars as I am not happy with their delivery and return policies. It’s fine that they prefer sending packages to pack station but then in that case they should partner with multiple delivery providers and not just UPS. There aren’t many in every city. The expectation for customers to send return orders to Denmark on customers expense makes them seem very unfriendly. They can partner with some brands in Germany so customers can return their clothes to their stores instead. It’s a win-win situation

"Returns are too expensive and without support/clothing often unsuitable and lacks flair"

I thought from the pictures that I would get clothes that fit, but was disappointed when the delivery arrived. Some of the clothes were too short on the sleeves and pants, even though they are my standard sizes, and what was very complicated and time-consuming was that the return procedure was not included in the package. No address, no return label or other helpful material. Emails on the subject have not been answered to date. Only a phone call was able to help me. I had prepared my English text and read it out, because I don't speak English that well. I then sent the package back from Germany to Denmark for tax money. In real life and in the original, the clothes were sometimes a bit too boring.

"Hurtig levering"

Hurtig levering - og hurtigt retur, hvis ikke lige størrelsen passer. Bravo :-)

"Alt spillede;)"

Alt spillede;)