"Good"

Good, Prompt

"Excellent service"

Good price, quick delivery. - Excellent service.

"Always on the ball "

Always on the ball with responses and VERY quick deliveries.

"I ordered polycarbonate sheets"

I ordered polycarbonate sheets. There wasn't much in the way of delivery information but the sheets came through in a reasonable time, are in good condition and appear solid.

My gripe is that the web page is not clear about what product they sell. The polycarbonate page gives a lot of spiel about Lexan, UV resistant polycarbonate but the product is actually standard Impex. To be fair, the ordering page doesn't mention a brand but it feels disingenuous.

Maybe there's something about price that should have made it obvious this wasn't the same as they were advertising on the main page. But I'm not a business customer and it doesn't say 'trade only'. I had searched for polycarbonate offcuts and this site came up (obviously not their fault I was under the wrong impression). But I was therefore expecting the 'offcuts' to be a bit cheaper than normal, though I still paid 70 quid. I even added a comment on the order saying it was for a small greenhouse and was hoping for a UV resistant product (the UV resistant Impex is Impex UVA or something).
Lesson learned I suppose.

"Quick service."

Quick service.

"Great stuff, great service"

we often use Direct Plastics and George is always really knowledgeable and keen to help.

Delivery is regularly super prompt even close to Christmas, i rarely even consider getting our plastics from anywhere else

"Good communication"

Good communication.
Fast delivery.
Good prices

"Easy to order and delivery on time"

Easy to order and delivery on time

"Helpful when contacted"

Helpful when contacted about the most appropriate material to use. Reasonable price and delivered quickly.

"Simply a faultless service from Direct…"

Simply a faultless service from Direct Plastics ltd. From ordering to taking delivery of my items the experience was so professional. Excellent website with useful supporting information, items very well packaged and dispatched the same day as placing my order. A highly valued customer experience. Thank you