"Easy sign up process"

Had my options explained in clear terms, found the operator helpful and cheerful.

"Everything was explained and wasn’t…"

Everything was explained and wasn’t pushed on me to go for anything other than what I wanted or could afford monthly …

"Service advisor was friendly and very…"

Service advisor was friendly and very helpful as he explained everything in detail to me as I have never taken out life insurance before. Made me feel at ease and it was a quick process

"Disappointed"

Disappointed. In EVERY ad you have created it ALWAYS says 'pay of the mortgage " After the quote. It's like you only cover people in private houses. You should make it also to none mortgage people. It's almost discrimination

"Robbie was very polite helpful"

Robbie was very polite helpful
And explained everything .
Very very good.

"It's been nearly a month and still…"

It's been nearly a month and still haven't received the paperwork through the post, it's a joke when you have 30 or so days to check the information is correct and be able to cancel or not!
They take your money quick enough though!
Very pissed off!

"Telephone manners to Bertie"

Had really lovely chat to Bertie who explained everything repeated himself in case I didn’t understand he didn’t mind doing that which I thought was lovely very professional very clear on the Phone lovely telephone manners.

"Helpful staff very polite."

Helpful staff very polite.

"Good customer service good experience…"

Good customer service good experience thank

"Great friendly conversation discussing…"

Great friendly conversation discussing everything I needed to know and was a pleasure taking to them