"Don't know the reason for asking $1200…"

Don't know the reason for asking $1200 non refundable in advance without making sure what data is going to be recoverd and what will be consequences and also, not taking care of their commitments for scanning, returnig.

"Fields Data Recovery is a Godsend"

Fields Data Recovery helped our practice efficiently. We are extremely please with their customer service and the quality of work performed.

"100% recovery"

100% recovery. kept in touch. Cost less than other companies.

"My wife's hard drive stopped working…"

My wife's hard drive stopped working and would just spin and click. That is a sound I never wanted to hear. I knew that it would cost money to get it fixed and get the data retrieved. I searched a couple places and decided to go with Fields Data Recovery.

I worked with Adam through the process to get the hard drive to them. It took about a month to get the drive fixed and the data recovered.

During the process I became a bit concerned as I read that Fields Data Recovery was a scam. I became scared because I had already paid $1200 up front before any of the work was done. It was a risk I took to get the data recovered but was still uneasy. While communication was not always up to par, I was able to reach out on my own and get a hold of someone. I believe I spoke to Ryan? at Fields Data Recovery when I called and he reassured me that this wasn't a scam, that sometimes it can take a while to recover the data, and sometimes people don't often get the result they expect because each scenario is different.

I wanted to post this review and say THANK YOU to Adam and Ryan for putting up with my anxiety and always putting forth their best efforts to put me at ease. Thank you both! I will use Fields Data Recovery in the future if a hard drive goes bad! =)

"Prompt, professional and empathetic. "

Very prompt response after initial inquiry into service. Wonderful to have a phone call and connection with someone to hear that they truly care for each customer and want to help as best they can. Service was extremely professional, quick turnaround and they made the transfer of information from my broken laptop onto a drive extremely simple and easy. I had all my data back within a week! They contacted me via phone call every step of the way to inquire what my wishes were and what their teams finds were. Highly recommend!

"The process was easy"

The process was easy. I spoke to the same person from start to finish. I received a preliminary diagnosis the same day that Fields received my hardrive. The data extraction was completed promptly and I received the data within 2 days.

"Fields Data Recovery has exceptional service and a caring attitude."

Fields Data Recovery was one of the first data recovery agencies I had reached out to. Upon the initial contact, it was laid out in front of me very clearly that, if I did not want to receive my data for any reason, I did NOT have to pay a dime for their services. ZERO obligation. I was elated with the transparency from the start in addition to the next day UPS air shipping covered by the company to get my data in their hands. I was constantly updated via phone calls about the status of my drive and how the engineers' progress was coming. I was made to feel like a cared for customer and that is exactly what I was. I had my data back on my computer in a matter of a week and a half and I have zero complaints. If I were to ever require data recovery services again, Fields Data Recovery is who I would go to in a heartbeat.

"The service and recovery were great"

The service and recovery were great. They walked me through the process and explained everything thoroughly. The price was VERY expensive but when the data is important, it's worth it.

job # WO-013500

"The level of communication"

The level of communication, and ease of shipping and retrieval, for someone who can't leave the house due to my disabilities was top notch.
Job # WO-013499 was handled exceptionally

"WO-013763"

I thought I lost all my data when my portable hard drive crashed and reached out to this company to see what could be done. After receiving a phone call and explaining what the issue was, the company explained the process of what would happen from shipping to troubleshooting to what the next step would be. After a little delay when I did not receive a shipping label to ship the HD, Nathan Horner, emailed me directly the information needed and kept me abreast of the process. At first, I was informed the information was not recoverable but they had one last procedure to do and alas I got nearly 100% of the data recovered. Julian Henson sent me a file that showed what was recovered and after paying the balance owed they mailed a new HD with my data on it. The staff I worked with were friendly and very thorough.