"Best customer service ever!!!!"

I emailed them about a problem , they were extremely fast to respond and went above and beyond to get me replacement equipment. I have never dealt with better customer service! 110% in my book!

"This product does not work consistently…"

This product did not work consistently. But this company was really great for their customer service. They willingly returned my money and apologized for the units failure. They even recommended a different product.

"The customer service here is unmatched"

The customer service here is unmatched! Got a real person on the phone who fixed everything in an instant - no robots or menus. How refreshing.

"Great product"

Great product, works a treat

"Prompt and knowledgeable."

Prompt and knowledgeable.

"After two years of owning my collar"

After two years of owning my collar, the controller died. Not finding a replacement on line, I called customer service. They were able to sell me a new controller and help unpair and pair when it arrived. I made critical errors, tried to combine mine and my sons, resulting in a complete disaster of both systems! Customer service was able to straighten both systems up and answered all questions. When I first called and had to leave a voice mail, my expectations were far exceeded by their fast response!

"Helpful"

Although I have the occasional issue with the collars, I cannot speak highly enough of the service that I receive. The staff are extremely helpful and try hard to rectify my problem.