"Worst experience ever "

I purchased 6 BC design elfbar gumi. Upon opening the package and vaping it, it was like smoking a wet pack of cigarettes. The bars I received were either old, or I don’t even know. I still haven’t heard back from customer service. Do yourself a favor and DONT buy here

"You sold me 10 fake elf gumi bars"

You sold me 10 fake elf gumi bars.
The QR codes to authenticate takes you to elfabar.com and not elfbar.com. Probably a virus. Thanks.
Taste and smell like ass if they even work out of the pouch. Opened 2 before scanning the codes. First one is horrible. Second one dead in the box.
We'll see if Smokers Heap replies to my request for a refund for the unopened 8 bars .

"Fake vapes, buyer beware"

Bought 4 Elf Bars of my favorite flavor, received fake “elf bars”. Scanned the QR code on the box to check authenticity and it took me to a website that didn’t exist…not the official EB website. Vapes taste/smell like coffee and not the citrusy taste of the authentic EB. It’s terrible and I definitely will be throwing them away. Reached out to “company” and received no response. The QR code takes me to elfabr.com. The manufacturing details and expiration date are all blackened out with a sharpie on all 4 boxes. All are fake. I don’t know how to share the QR code in response to companies reply

"I LOVE LOVE Smokers Heap"

I LOVE LOVE Smokers Heap. Their prices can't be best. At my local vape shop I pay 20.00+ for the same vape I get on this site for such a much lower price.
I'm a loyal customer for life.
I've recommended Smokers Heap to everyone I know. They have all starting using this company.
Keep up the great work.❤️❤️❤️👏

"Amazing customer service experience!!"

Part of my order was out of stock and they contacted me immediately with options. I ended up getting the in stock items shipped and opted to wait for the rest of the items to be restocked and then shipped out. The openness and transparency about the state of my order, estimated shipping times, and follow-up after I received the order are things other retailers should strive for. Josie is an absolute gem of an employee IMHO!