"Amazing people and System"

Great trading !
Excellent and Faultless System!
Amazing and Helpful Trainer (Nico)
Can’t wait to work with them

Thanks guys

"Great course and material"

Great course and material. Very friendly and helpful trainers and staff.

"Extreem hoge retourkosten"

Extreem hoge retourkosten. Bestelden een bel, werd geleverd zonder bedrading of ophanging. Dus we wilden hem retour sturen. 36 euro voor het terugstorten van Paypal (?!) en 22 euro verzendkosten. 58 euro weg. Nooit meer voor ons. Dure onzin.

"Ik ben technieker/ Loxone sucks"

Ik ben technieker, ik ben in het bezit van miniserver, relais extention en dimmer extension… ik moet twee relais vervangen op de miniserver, de software is zo ingewikkeld.. ik ga alles wegdoen.. ik heb Chinese relais module geïnstalleerd in 2016 bij een klant en nooit problem gehad, kanten klare software en app.. geen ingewikkelde programmering

"Great products"

Great products, support and partnership training network

"Excellent advanced training course…"

Excellent advanced training course content and presentation.

"**Disappointing Performance and…"

**Disappointing Performance and Unjustifiable Costs**

I’ve been using the Loxone system for a while now, and frankly, it has been more frustrating than helpful. The biggest issue is how **slow the system connect to the server** to commands. Every time you open the app, whether it’s for turning on the lights, opening a gate, adjusting the thermostat, or even controlling the blinds, there’s often a noticeable delay. It’s not uncommon to find myself waiting several seconds, sometimes up to a minute, for the system to respond. This might not sound like much, but when you’re used to other smart home systems that are nearly instantaneous, it feels like you’ve stepped back in time.

This lack of reliability makes the whole experience frustrating—especially when I just want things to work smoothly, as you would expect from a high-end smart home system.

On top of that, the system is unnecessarily **complicated to set up and modify**. Unless you stick with the same subcontractor who installed it, good luck making any changes. If you decide to switch providers or update the system, you’re going to face **extreme costs**. The way Loxone locks you into working with specific subcontractors is a major financial burden. The system is expensive enough on its own, but the moment you try to change anything or hire someone else to handle updates or repairs, the prices skyrocket. It feels like they’ve built a system that traps you into their ecosystem with no flexibility.

To make matters worse, Loxone doesn’t offer much in terms of intuitive support or easy self-management for users. Every tweak or adjustment has to go through their network of installers, making what should be a smart, convenient home system a constant source of **inconvenience**.

For the price you pay, both initially and in ongoing support costs, this system should perform flawlessly. Instead, it’s sluggish, over-complicated, and incredibly **expensive to maintain** if you ever want to change or upgrade anything. There are better, more responsive, and more user-friendly systems available at a fraction of the cost. Save yourself the headache and avoid Loxone.

"Unparalleled reliability and seamless Smart Home Integration"

I can't say enough about the exceptional experience I've had with Loxone! As someone deeply involved in smart home technology, I've worked with various systems, but Loxone truly stands out. Their smart home solutions seamlessly blend cutting-edge technology with user-friendly interfaces, making it easy for both tech-savvy and non-tech-savvy users to enjoy a fully integrated smart home experience.

From installation to daily use, Loxone’s system has exceeded my expectations. The intuitive Miniserver and smart devices offer unparalleled control and customization, allowing for a truly personalized living environment. The automation features are incredibly smart and reliable, streamlining everything from lighting to heating and security with impressive efficiency.

Customer support has been top-notch, providing prompt and knowledgeable assistance whenever needed. It's clear that Loxone is committed to both innovation and customer satisfaction, which is reflected in their outstanding products and service.

If you’re considering a smart home system, I highly recommend Loxone for its exceptional performance, ease of use, and stellar customer support. It’s a game-changer for creating a modern, connected home!

"Vendeur ne respectant pas la loi"

Vendeur hors la loi, qui refuse le délai de rétractation de 14 jours obligatoire dans l'UE que le produit soit déballé ou non. Matériel commandé suite à demande si ça pouvais sonoriser des escape game, ce qui n'est pas possible car ça ne peu pas jouer plusieurs son en même temps sur la même enseinte, sauf s'il y a juste une simple musique sans trigger d'effets sonores !
Je cite le support : "Comme indiqué par téléphone, nous ne sommes pas en mesure de reprendre des équipements déballés (sans considération de date, car votre demande est antérieure aux 14jours), cela est stipulé au moment du passage de commande. "
Ce qui est totallement illégal. Plus de 1000€ de commande, heureusement la banque nous propose un chargeback au vue de l'illégalité de la clause de retour.

EDIT après réponse : Retour accepté exceptionellement ? ok merci mais c'est la loi, donc ça n'as pas à être par bonne volonté ou autre car de toute façon nous aurions fait un chargeback.
L'article 16, point (i) : Ce n'est PAS du tout un logiciel ou audio video (sous entendu sur support DVD / usb ou à télécharger) commandé mais du matériel soit un miniserver + audioserver + alim 24V, donc il n'est pas dans les exceptions à la loi.
Je retirerai mon avis quand vos conditions seront en accord avec la loi.

"Nul service"

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