"Stress free honeymoon booking"

We trusted Lynne at the Big Surprise with booking our honeymoon and I can't express how grateful and impressed we were with the experience. While we didn't opt for a surprise for our trip, we were in need of help and expertise sorting out the best package for our trip. From a friendly start and intro, we provided a few rough ideas and a budget that we were working with. We quickly received a comprehensive and detailed breakdown of our package options which made choosing easy and stress free. All the information we needed was upfront and any questions were answered, but no ask was too much. Our booking was processed so smoothly and has made our planning so much more enjoyable. We cannot wait for our honeymoon next year knowing its sorted out. We'll be coming back for our minimoon booking and future trips. Thank you!

"I couldn’t be happier with The Big…"

I couldn’t be happier with The Big Surprise. It’s such a lovely way to countdown to your trip! We loved the little clues we received in the lead up to the trip and communication from the team couldn’t have been better. We wouldn’t hesitate to use again.

"The Big Surprise Holiday"

The Big Surprise arranged a mystery weekend break for me, my first alone. The attention to detail and personal customer service I received was fantastic, the whole experience stress free. The Big Surprise took care of the planning which meant I could relax and focus on looking forward to my holiday. Not knowing where I was going only added to the adventure and I was not disappointed. Thank you so much, I can't wait to book my next trip !

"A "Big Surprise" indeed - Valentine's Day surprise outing"

I was at a loss with what to do for my wife for Valentine’s Day this year and I am not very creative with these things to be honest.

I contacted The Big Surprise and requested a day trip. I figured I had nothing to lose as I couldn’t think of anything to plan and if it was bad, I’d be no worse off than I was already.

All I can say is wow! I expected something cheesy like a trip to the zoo or an animal encounter experience. The typical day trip type stuff. Instead, they sent us on vineyard tour with wine tasting and a three course lunch at Hanwell Wine Estate. We had a great day and would never have considered doing something like this for ourselves. Being a wine lover, my wife was thrilled.

"Very happy customer"

Decided I needed a last minute emergency break in the sun to lift my spirits. Reached out to TBS to find me something because I didn't have time to find somewhere for myself. Very impressed. They were very quick to respond and delivered beyond what I'd ever expected. I had an all inclusive, luxurious week in the Dominican Republic. I only returned on Tuesday and I am still buzzing.

"Overall a great experience"

Overall a great experience. Good understanding of our needs and really gave us a great holiday!

"I came across The Big Surprise on…TikTok"

I came across The Big Surprise on TikTok and decided to give them a go. I am suitably impressed! They are a new service provider, and I can see them really taking off!
From my first online request, to the constant feedback and endless options, right through to the delivery of the gift, their service has been impeccable.
This time, it was for a Valentine's Day gift, and with my anniversary rolling around in May, I'll definitely be using this service again. There are also a few birthdays in between!