"I have always had a fantastic…"

I have always had a fantastic experience dealing with JCF Property Management. Highly reccomend. In particular Douglas has been incredibly helpful and knowledgable.

"JCF Property Management 100% worth considering…"

We had employed JCF Property Management in June 2015, to overlook and care for our 3 buildings and its everyday running to maintain a high standard.
First, the change over went as best as it could and if any delays, they were due to the previous managing agents.
We were allocated our own property manager, they took on board our needs and started well in implicating them.

Sadly though I as the Chairwoman could see that things where not flowing as they should, and a lot of things where not happening as promised in the time expected, little by little things were getting worse, and we then found ourselves in deep water and unnecessary situations that could have been avoided if things had been implemented as requested in the first place.
It left us with no option but as the board of directors to put forward our concerns and complaints.
Not long after JCF had a complete turnaround, the property manager we had been allocated had left the company and from that moment on everything changed for the better. we had some teething issues, but we had been allocated the best two people I can ask for to look after us. Eszter Vraszegi & Elena Pletea them as individuals are powerful and perfect but as a team they are expectational. they deal with everything as it should be dealt with. we no longer have residents complaining that they get no response to there emails, as soon as they email they get a response within that day no later than the next day.
to do list is so short and gets resolved and dealt with in the term it is expected to have been done.
Are accounts are up to date, our grounds look as they should, and the support with every step from JCF is fantastic I truly couldn't ask for more.

Director David Graves had taken our complaints seriously and from that moment did everything he could in his power to provide the services we had been promised at the start before we employed them.

I have to say this is a rare thing to experience as most of the time when you make a complaint about the performance of a company they either make excuses which delay the process of resolving issues, or make some changes but not enough to make a long-term difference.

As a hands-on Chairwoman, I have dealt with many companies and know our grounds and everything concerning it like the back of my hands. and I wouldn't of spent time writing a review if I felt the service JCF offer is not 100% and I am one that is not easily pleased or fooled.

I myself would recommend them without any hesitations. and I hope my review will help those looking to change managing agents.
JCF Property Management has improved 100% and offers a service worth considering.

"A management company you can rely on"

We have been using JC Francis management for our small Mews development in Putney. The service was ok and then Georgina Young joined the team and she has been amazing. She is responsive to emails and gets back to you quickly. Extremely professional and knowledgeable and we are very lucky to have her looking after us. Everything does run smoothly and although there can be hiccups along the way I do think you have to manage people's expectations as they can be extremely high and you have to equate the amount of money you are paying for the service. Fortunately all the residents really appreciate what JC Francis has done for us and I would have no hesitation in recommending them. Having dealt with othe management companies they are certainly the best in Putney.

"We have been using JCF for several…"

We have been using JCF for several years now. This rating is only related to last year's experience and especially for Georgina (our property manager) who is really professional and has given us excellent support all this time. Well done!

"Excellent Property Managers"

My experience with the company is definitely good. My main point of contact with them is an extremely competent senior property manager, Douglas.
Every time we have had an issue in the house, the response has been quick and effective.
Whenever they had to get someone in the house (which happened rarely), they always informed us well in advance.

"JFC currently manage a mixed private…"

JFC currently manage a mixed private estate of Freehold Houses and three leasehold blocks in Putney, of which we are the Freeholder. Since taking over from the previous agent in 2016, improvements have been made to the overall appearance of the estate and the running of it. On the whole their response time to residents' queries and issues is good and the fact that we have not had to get too involved in day to day matters which was happening with the previous agent shows that they are doing their job!

"Great property management company"

As a 4 year long tenant in a property managed by JCF I have nothing but good things to say. They are extremely professional and deal with the smallest of issues quickly and proficiently.

They always kept me informed of any upcoming visits to the property and conducted routine maintenance on the building.

They don’t charge extortionate fees when signing up and were prompt to return my deposit on leaving the tenancy.

This was easily the most seamless and pleasant experience I’ve ever had as a tenant in rented accommodation.

"Friendly and Knowledgeable"

Friendly and knowledgeable staff. I would recommend them.