Westminster Medical Group
Colin Rivhard Rothbart
"Very friendly and professional…"
Very friendly and professional experience from start to finish. Quick, relatively painless and great follow up care. Highly recommend.
Ben Edwards
"I was made to feel very comfortable…"
I was made to feel very comfortable throughout my procedure, with everything explained in detail. I am also now 6 weeks in after my procedure with no scaring or obvious signs of my treatment.
Ben
"SMP (Marzena)"
Thank you to Marzena for excellent service regarding SMP. Efficient, professional and a very good end result.
Prem
"Hair transplant - Westminster Medical Group"
Hi everyone
I wanted to share my hair transplant journey so far!
I took the plunge and made the decision to have a hair transplant after months of contemplating it.
After lots of research, I went with Dr. Sebastian Deme from Westminster Medical Group.
His team were absolutely amazing on the day. I am not a fan of needles and this was the only part that was uncomfortable. In all honesty, the injections were not that bad.
The surgery as a whole went really well and I even fell asleep.
I genuinely cannot fault Westminster Medical Group. Even pre-op, Barbara and Theresa were brilliant - I had so many queries and they were prompt in getting back to me immediately.
The post-op instructions provided by Dr. Sebastian were really easy to understand and he answered all of my questions pre-op (I also had a 1-1 with him online couple of months before my surgery).
I will continue to share my journey...watch this space!
Chris
"First class service and care"
From the moment I arrived, I felt secure in the hands of Dr Grahame Shaw and his medical team. The due diligence on the day was incredible - the team patiently waited for my pulse to behave before proceeding. Each step of the process was completed expertly and I was kept informed and well along the way. At the end of the session, the aftercare was thoroughly explained, and I await the results now...Very good medical experience led by Dr Grahame and the clinic is recommended for those considering treatment. As an added bonus, even the movie choice was impressive!
Sunil
"I have to say Dr Sebastian and the…"
I have to say Dr Sebastian and the whole team at WMG are First Class.
From my initial phone enquiry 8 weeks ago with Debra to having an FUE transplant last week with Dr Sebastian.
The Client Coordinators (Theresa & Debra) & Patient Advisor (Barbara) have all been exceptional, explaining the process, uploading photo's, to organising a Consultation with Dr Sebastian, and at no point was there any pressure to commit.
The day of the procedure could not have gone any better - from the moment I arrived at 09.30am, I was introduced to the team and they put me at ease straight away.
The room is well lit on the second floor with a lot of natural daylight and very modern, having background music helped greatly and by 10.00am they all got to work - with-in a few hours the grafts had been extracted and after a 20-30 minute lunch break, Dr Sebastian completed the procedure with the help of his team / technicians to implement the grafts on the top of my head.
The whole process was smooth, professional, friendly and relaxed.
The pre & post care instructions are very clear and concise and Dr Sebastian verbally went through it with me after the procedure.
I cannot fault the experience and fully understand why they consistently get top reviews.
Finally, a special thank you to Barbara - as I emailed WMG 5 days post op - regarding a query and she responded with-in an hour (evening hours) sorry !!!
Josh P
"Excellent service throughout"
Excellent service throughout. Surgeon Dr Sebastian - Professional, knowledgeable and patient with questions. Well looked after during day and great results so far. Would recommend to anyone and would go back to them in the future if further recession. Good ongoing and post op care also.
Competitive pricing.
Great team
Christian Perera - Slater
"Scalp Micropigmentation "
Scalp Micropigmentation
Marzena is friendly and effective at her job, results are great, had my crown tattooed which was perfect as I shave my head anyway and that affected area looks a lot denser.
Process isn't painful but not pain free, would describe it as uncomfortable for 1.5hr - 2hr per session over 3-4 sessions. Marzena lets you take breaks and watch TV whilst its happening which helps.
Overall great experience, lovely service from Marzena and effective results.
RM
"First FUE in 2020, second FUE in 2023"
I came to WMG in 2020 for my first FUE for 1,500 grafts. I was exceptionally well looked after and Dr Richard Rogers was professional and helpful, as were his team. They only operate on one person at a time in a day so I felt really valued. During the recovery/growth/shedding and the regrowth phase, I was anxious throughout but a former team member, James, were quick to alleviate any concerns I had - being on hand with quick responses and tips for maintenance.
Roughly a year or so in, the hairs regrew with full force but I was a bit disappointed that the hairline was not entirely symmetrical around the temples... I don't think it was easily noticeable but I knew it for sure and as did my hairdresser. Didn't think much of it initially but it began to bug me more over time.
Another two years later, my original hairs continued thinning (probably due to dipping in and out of finasteride inconsistently) and I wanted to lower the hairline slightly anyway, so I got in touch with WMG in 2023 to express my concerns around the symmetry issue and to schedule in a corrective & additional procedure.
Barbara, Theresa and Dr Sebastian were both all over it and understood my dissatisfaction, giving me a preferential price on the second op for December 2023. Again, a phenomenal experience and so comfortable throughout. I'm now 13 months in and couldn't be happier with the new result! I'd wholeheartedly recommend WMG to anyone :)
Ian
"I have had a great experience with…"
I have had a great experience with Marzena whilst having SMP into an old scar which is now undetectable even with relatively short hair. I would highly recommend.
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