"GOOD LUCK getting a claim settled if a Infinnity insured hits you in the rear!!!!"

For over three weeks its been calls to get our claim settled with Infinity and when you try to get your car from their 'free storage' facility they claim you have to pay the high cost for storage for the duration they have your car held. They drag the time out with no updates other than '''we cannot pay for your claim until the other claimant gets their car fixed".

Truly unprofessional and a run around customer service levels recieved from Infinity.

"There great."

I had an excellent experience with the agent that helped me .. wonderful customer service.

"Buen servicio al cliente"

Respuestas rápidas a los reclamos

"claim department has an horrible service"

Todo muy bien hasta que tuve acidente y ya ha pasado un mes sin recivir respuesta alguna acerca del Property Damage Estimate, es realmente imposible comunicarse con la persona encargada del caso(adjuster).

I'm very disappointed with the service.

"Excelente"

Eficiente, y buena comunicación.

"Great Service"

I'm pleased the service thus far, hope it's the same if ever I have a claim.

"loving infinity"

Getting a quote was quick and easy! The customer service was great and the prices for insurance were even better! Saved me 100 dollars a month by switching! Loving infinity insurance!

"Great customer service"

Every customer service representative I spoke with were very informative and polite.

"Excelencia"

Realmente me senti muy satisfecha con el servicio, muy atentos, muy serviciales y muy comprometidos con su trabajo, los agentes que me atendieron realmente los felicito por que era lo que buscaba estoy muy feliz!!! GRACIAS, INFINITY!!!

"MUY BUEN SERVICIO Y ATENCION"

TODO MUY BIEN Y AMABLES Y SERVICIALES