"Buyer beware"

Buyer beware. Look at all the 5 star reviews for yourself. Likely fake and none of them talking about the actual product, just glowing reviews page after page of their experience with customer service. Who the hell cares about that? If they were real they would be talking about the results of the product,
.

"I still have not received my order…"

I still have not received my order placed 3 weeks ago. Cannot contact company. BEWARE!!!!

"Haven’t received the product yet but…"

Haven’t received the product yet but they have been very helpful on resolving the problem. Looking forward to receiving and trying it.

"They were friendly and helpful"

They were friendly and helpful

"Missing order"

I like the products I’ve tried, but I ordered almost 2 months ago and still don’t have it. They said the powder would be refunded due to being out of stock but was not, and I never received the rest of the order. There was no other communication until I reached out. They asked for 2-3 more weeks in what seemed like a form email but the website doesn’t have anything in my order marked as sold out. Even more interestingly they tried to autoship me more powder when I didn’t receive the first. How are you gonna do that if it’s sold out? I wish there was more transparency in the emails from support, because none of this is making sense.

"Let’s go Diana and the SNOW®️ A-team!"

Diana and her team were extremely
professional and prompt when dealing with fulfillment issues. From speedy responses, and a full palette of ideas & options that matched my fulfillment issues and needs to consumer understanding(s) that personalized my shopping experience, Diana and her SNOW®️ team have exposed me to what real consumer services is and always should be!

Thank you to Josh, Diana, and SNOW®️

-Corey O

"Misleading!"

Misleading!! The ad on instagram said nothing about using the LED light. I bought from the link which was ONLY the whitening wand and I see on the directions now that I received it that I need the LED light too....

"Ordered on March 8th and have heard…"

Ordered on March 8th and have heard nothing about shipping details or when it will arrive. Feels like a scam.

"Speedy response"

After an inquiry I had about the things I order. I got a speedy answer and 2 solutions with that answer.

"Great customer service"

Great customer service