"Glasses were returned with new lenses…"

Glasses were returned with new lenses to my full satisfaction. Only criticism is the time it took. I had to chase after a couple of weeks. I feel the supplier could have communicated better.
Overall, a positive experience

"A very reliable business"

Swift response to queries, great value for money, quick service and posting and the reconditioning craftmanship for both polishing and fixing the broken hinge is as good as one can hope. Thank you or your help. It's the second time I'm using Spec-Care service over the years and I'm sure it won't be the last. Overall, a very reliable service

"Fantastic service"

Fantastic service, Having sent the glasses back and forth for various reasons due to the glasses not taking the ptosis prop. The guys at spec care didn’t hesitate to help and rectify the issues. I PERSONALLY HIGHLY RECOMMEND.

"Very good"

Very good, done well

"Absolutely brilliant service"

Absolutely brilliant service, sent 4 pairs for repair, they updated the request as I'd picked gold and it wasn't deemed necessary, all 4 set of glasses look brand new. And they were incredibly fast.

"Repairing unrepairable glasses."

Sent in pics of broken glasses, immediately received quote back confirming Gold Service would cover repairs. Sent glasses on the Monday had them back on the Friday, same week, delivered by DHL and insured - peace of mind.

Very pleased with the repair and reconditioning of the glasses - haven't stopped wearing them since getting them back. My local opticians said glasses hinges were unrepairable. Spec-Care worked their magic resulting in my £400 prescription glasses being brought back to "like new" in terms of fit and function. Highly recommended.

"Excellent customer service"

Excellent customer service, very professional, very responsive to follow up questions, quick turnaround and exceptional quality for the work carried out.

"Excellent service "

Extremely pleased with the service I received. I filled in the enquiry form, completed it and sent it back. Received a quote very quickly, price was reasonable so sent off my glasses. Within two days I received my glasses back, mended. Fast efficient service. Job well done. Would highly recommend.

"Overall very good"

Overall very good - I did have one small problem but it was fixed free of charge although I did have to pay for postage.
Added 03/04/25 - However I have today received a refund for postage so great service and 5 stars

"Amazing communication & great service"

Amazing communication and great service,
i sent my cartier glasses from outside the UK.
Great experience. service was done on time. emails responded on time. trusted service provider.