"Unreliable and Disorganized control"

This taxi office is a complete mess—zero coordination, constant delays, and outright lies. They promise a car in “5-10 minutes,” but it never shows up on time, if at all. Calling for an update is useless; they just make excuses. If you actually need to be somewhere on time, avoid this service at all costs.

"Cancelled without warning"

I booked via Minicabit app, for a 4 am transport to Tottenham Hale, where I had to take a bus to the Airport (4:30am). Everything was confirmed the night before, so I go to sleep, only to find out at 3:30 am that my ride got CANCELLED. No one called me, I simply got a text message saying sorry there aren’t enough drivers. Surely this is something you knew the evening before? I could have made alternative arrangements to reach the airport if I knew in advance? Thankfully kind Uber drivers still exist and I made my flight on time. If it were up to Mount Cars, I would’ve missed my flight entirely. Minicabit has never disappointed me before, so this is entirely Mount Cars fault

"From the booking call to the driver…"

From the booking call to the driver arriving, everything runs smoothly. My elderly mum uses Mount Cars and they are fantastic with her. Thank you.

"Mount Cars-Are a great Cab company "

I’ve been using Mount Cars, for over 20 yrs now. It’s a company, that I feel happy & safe with.
All the staff who work at Mount Cars are very kind & go out of there way to be helpful in helping their customers.

"Excellent service."

Excellent service.

"Very polite and friendly driver"

Very polite and friendly driver. Comfortable driving experience.

"The driver was very polite"

The driver was very polite. The car was very clean and the ride was very comfortable

"Car arrived on time.steady drive to MOORFIELDS. Made life easy"

Car arrived on time.

"Reliable service and good drivers"

Reliable service and good drivers. We use them regularly for trips to the airport.

"Very reliable"

Very reliable, never been let down and drivers friendly. Only thing I would change is they always get there 5 minutes early- better if they were just on time so I don't have to rush. I just order them 5 minutes later than I need them to counteract that, so not a massive problem