"Outstanding Service, competitive prices and sound advice"

I was looking for a (possibly more but one to start with) Wireless In Ear Monitor system and ended up on the EAV website looking at the LD Systems MEI 100G2. I had a brief chat with Jonathan online and, when things started to turn a little technical, he called me direct to have a conversation in person. His advice made a lot of sense and there was no pushing for me to make a purchase or to buy a more expensive unit - I genuinely got the sense that here was someone who knows his products and was anxious to help me make the right choices based on my particular needs.

In the end, I ordered a unit and Jonathan promised to get it in the post to me that afternoon.

The package arrived the following morning and I unpacked it to give it a quick test. All works fine - the only minor issue being that the adapter unit is a European plug rather than UK. But before I had chance to contact EAV I received a call from Jonathan, explaining that the unit had been sent out with the wrong power supply, apologising profusely and promising that there would be one in the post this afternoon.

I always measure a Company by their actions when there are problems and in this case I can't fault EAV at all. OK, the unit was sent with the wrong plug. It's not the end of the world and mistakes can be made - but what impresses me is the proactive response once they'd realised the error.

I buy a lot of things online (don't we all nowadays) and too often it's a faceless transaction where there's no sense of service. Too often we have to rely on review sites, forums and the like to get a sense of whether the tech we're thinking of will do the specific job we want it to do. So to find a website that has real people behind it, where you can interact with a real human who obviously knows his stuff and to deal with a Company who respond to issues proactively and positively - that's a rare find and EAV have just been added to my bookmarks.

I will buy from EAV again without a moment's hesitation

"fast efficient helpful service"

I need a new amp mixing Desk and I found one on EAV's site at an extremely competitive price. I ordered it but the one I wanted was out of stock. EAV called me and found a replacement and this was delivered free within 4 days. An excellent service in my opinion.

"Spot on"

Was able to use the chat facility to interact with Jonathan prior to placing the order. We got a call from him the next day to clarify some info regarding the order and we received the equipment within a couple of days after that.

"Reliable good value"

The web-site was easy to follow so I quickly found exactly what I wanted.

The items were dispatched immediately and I received the delivery in just three days.

I highly recommend the company to anyone who requires good quality audio equipment at a very competitive price.

"Excellent service"

wow what service. I wish all companies were like EAV pro audio.
Jonathan rang the day before delivery to update me and also on the delivery day too.
Got a really competitive price on the pa speakers and we couldn't be happier.
Highly recommend this company.

"price couldn't be beaten and great service too"

Ordered a mixing desk, eav were 70 pounds cheaper than anyone else, delivered when quoted, great service

"Excellent Service Very helpful"

Very quick and responsive and gave helpful advice when requested

"eav, as always, give superb service"

I have bought several items from eav over the years and they have always given me excellent service. Not only that, but they try to go over and above what is expected in terms of providing extra information and suggestions to help make the right decision. They are friendly and helpful and I definitely intend to buy from them again. Many thanks!!

"An excellent Product supported by first class service"

Needed to down-size my PA for smaller venues and found these active speakers at an excellent price. I'm a solo singer and the sound these units produce is very good, given their size and cost. They are plenty loud enough and provide a good clear overall sound. Many thanks to Jonathan at EAV for his help and advice and first class service.

"First class service all round!"

From initial enquiry to receiving the goods, I was delighted with the way my purchase was handled.