"I had a very large order of photo &…"

I had a very large order of photo & print personalised items. It had arrived within 24 hours of placing the order. Quality of items and printing is perfect couldn’t have come out better in my opinion. Thank you!

"AVOID AT ALL COSTS TERRIBLE QUALITY AND CUSTOMER SERVICE"

labels that weren't very sticky and the writing quality was terrible to the point you could hardly read it! My customer sent me a pic and I passed the image onto the company which they thought looked fine! I called and spoke to the director Nickoll who was really unhelpful and downright rude! She stated I would need to return the labels which my customer had binned as they were terrible and was expecting my customer to pay to send them back to me and for me to pay to send them back to her business! Her customer service skills are shocking. AVOID this company like the plague, if you have any issues you don't have a hope in hell of receiving a refund! Basically taking money from people ripping them off! By the looks of some of the comments we are not the only ones been on the receiving end of there shady service!

"Always Fantastic Quality"

Ordered from these a couple times in the past.
As a small business, I have never needed lots and lots, and this shop is very affordable for low-quantity orders.
It is amazing how high quality their cheapest business cards are.
Would definitely recommend

"TERRIBLE QUALITY AND SERVICE!!!!"

I ordered two sets of 100 foil stickers via Etsy from Beanprint. While the delivery was fast, the quality and aftersales service was dreadful. They couldn't even align the stickers correctly. When queried, their response was, "any shift within the image is within the industry standard for the tolerance of the movement." The look of the stickers is terrible and nowhere near the quality as I expected. I wanted to use them as nice additions to book covers but I can possibly use 10-20 of these stickers. I'm going to have to have them reprinted. As a gesture of goodwill, they have offered to a refund minus costs on return of the stickers but after messing around and possibly chasing up for weeks on end, I'll end up with about £5 of the £29 paid.

AVOID BEANPRINT IF YOU WANT A PROFESSIONAL AND FRIENDLY SERVICE!!!

"Quick turnaround and good quality print"

Ordered double sided beer mats with my own design for an upcoming party, they were quickly dispatched and look great (if I do say so myself!). Will happily buy from again in the future.

"My expensive mistake"

The labels for clothing etc arrived. Very disappointed. The red car label surname covered the car, car did not show well. I paid £29.50 for 5 sets of labels that look fragile, I suspect will come off in wash as last review can attest to. I contacted customer service and the race car labels, I was told, could be replaced, but a request of 50% payment for same, customer service comment was 'this is very generous'.
Advise: Shop elsewhere, use Amazon or E-bay for better customer service and price.

"Ordered some labels - poor customer service"

Ordered some labels, the stick on variety. Came off in the machine first wash. Sent a pic to beanprint for a refund. Was told to return at my expense and every label must be on the book, if a refund is to take place - some are in the clothes as I had used 5 or 6 of them. Rude in response and poor customer service. A shame as I prefer to support small businesses but on this occasion I will not be able to use again or recommend. Plenty out there, would try another.

"Absolutely appalling customer service"

Absolutely appalling customer service. half the name cards missing from my order as you duplicated half my seating plan cards and didn’t print the other names, I paid extra for 1st class postage, and was disappointed on the day of the surprise meal that when I was setting up the tables I opened the packaging to find half the table name cards were missing and half were duplicated! I left you a voicemail at beanprint on Saturday morning the 8th of May 2021, I have sent you numerous eBay messages and Twitter messages, and Facebook messages on bean prints page trying to get a reply and a refund was a nightmare due to my order was not being fulfilled. Just awful customer service.
I can see the cards would have been nice but you failed to deliver half the names I ordered for my guests, I ended up using black marker pen on the back of the duplicated cards for our guests name cards that were missed. PayPal stepped in and the next day beanprint finally refunded me.