"Sometimes the food looks very…"

Sometimes the food looks very disgusting, not just to me, but also to my dog. The turkey is especially bad but most of the time he eats it

"I use you guys for my cat food for many…"

I use you guys for my cat food for many years. Your Customer Service is great. Love your product think it makes a huge difference in the quality of life for the animal. Just found it a little confusing when ordering for the first time for a new pet. Can’t wait to start my dog on it

"Do not recommend."

I am writing to express my deep concern regarding the quality and health implications of Darwin’s cat food products (both regular and renal diet). As a loyal customer for 2 years, I have noticed significant changes in the quality, appearance, color, and most importantly, the impact on the health of my beloved pets.

Over the past months, I have observed disturbing alterations in the appearance and consistency of the cat food, which caused 2 trips to the ER for both my cats recently. The color has become irregular, and the texture has varied considerably from batch to batch. Furthermore, upon feeding my cats with their product, I have noticed a decline in their overall health and vitality. They exhibited symptoms such as lethargy, liver, kidney, and digestive issues, and a noticeable decline in their coat quality.

After consulting with the ER veterinarian and conducting thorough research, I have come to the conclusion that their cat food may be contributing to these adverse health effects. As a responsible pet owner, I could no longer compromise on the well-being of my animals.

Consequently, I have taken the decision to discontinue the use of their cat food and instead prepare their meals from scratch using high-quality ingredients. Since transitioning to homemade meals, I have observed a remarkable improvement in my pets' health. They are more energetic, their coats have regained their luster, and their digestive issues have subsided (blood work to prove it).

I urge Darwin to take immediate action to address these concerns and ensure the quality and safety of their products, both cat and dog food. Pet owners place immense trust in the brands they choose to feed their beloved companions, and it is imperative that this trust is upheld through consistent quality standards.

I want to make it clear that I will not recommend your products to other pet owners. It is my sincere hope that by sharing my experience, other pet owners will be spared from enduring similar challenges with their beloved pets.

"Darwin could improve my rating by…communicating"

Darwin could improve my rating by sending email to let me know a week before my packages ship, not on the day.
I have checked my ship date on the website in the past, if the ship date is changed again, I need a heads-up. This company used to be excellent about communication - not so much now. The date listed below is arbitrary, it has been ongoing for about three years now.

"Great product"

Great product! Great company!

"Healthy and yummy"

Our cats love this food. I've noticed their coats look much nicer since we started feeding them Darwin's food, and they seem stronger and healthier. Our one older cat's dandruff went away when she ate Darwins. I feel really good about feeding them Darwin's food; it is a healthy option!

"Darwin's Review"

Been with Darwin's for many years now. My cat Spunky loves Darwin's raw food. He does miss the fresh lamb and hopes one day for the fresh raw lamb to be available one day. Customer service is great. Delivery is on time. Thanks Darwin's for all you do in maintaining Spunky s health. 😻

"Darwin is a great company for your pet food"

I have always had a great experience with Darwin’s
customer service. Staff is well trained, informative
and very willing to help serve your individual needs!
The pet food is great and my cat is doing excellent!
Thank you Darwin!

"Best dog food"

I’m convinced this is one of the best dog food. It’s a complete meal and I appreciate the consistency of the product, the free delivery and most of all the healthy outcomes for my pet.

"Consistent, Excellent, High Quality"

Quality of the food: Excellent. My cats are very healthy as a result. They really enjoy eating and have a lot of energy whether they are young or old. Shipping and deliveries are good, everything arrives as it should, nice and frozen. Each pack is clearly labelled so you know what is what. Customer service is excellent. Thank you Darwins!